Customer Service Representative (K9 Resorts) - Part-time
Company: K9 Resorts Chandler
Location: Chandler
Posted on: May 8, 2024
Job Description:
The Customer Service Representative is responsible for providing
every client with a "wow experience". As a CSR, you are the face of
the company. The CSR's purpose is to make every person and dog that
walks in feel comfortable, confident, and like a VIP. They are also
entrusted to ensure the mission and values are protected and
upheld. - Essential Job Functions:
- Fluent in Microsoft Office and well-versed in computer
usage
- Willing/able to learn new computer programs and point-of-sale
applications
- Very customer service-oriented
- Able to use down time effectively
- Greets all customers coming into the building
- Performs Check In/Check Out and reservation procedures in the
POS system
- Accepts payment from customers
- Takes custody of pets and makes sure they are properly placed
in the building
- Answers telephone inquiries -
- Works closely with management team and co-workers to handle
office tasks -
- Provides tours of the facility to potential customers when
necessary -
- Performs body checks on boarding dogs to identify pre-existing
conditions and/or injuries
- To support the business at times may be requested to perform
the following:
- Feeding and medicating of all dogs
- Provide personal playtimes for dogs when such a service is
requested
- Takes dogs outside for elimination breaks
- Sanitation of all boarding and daycare accommodations
- Monitoring Daycare
- Bathing QUALIFICATIONS: Job Requirements:
- Must complete K9 Resorts Certification Program for a Customer
Service Representative
- Customer service-oriented
- Knowledge of computers and point-of-sale systems Education and
Experience:
- High School diploma or equivalent -
- Previous experience is preferred but not required
- Some weekend and holiday hours are required (CSR continued)
Technical Skills:
- Computer skills including knowledge of Microsoft Windows.
- Proficient written and spoken communication skills. Personal
Characteristics:
- Must be able to communicate with all types of people, remain
calm, mediate and problem solve
- Must be of moral and ethical character
- High level of emotional intelligence
- Salesmanship personality and comfort -
- Ability to multitask
- Strong ability to adapt to change and support company
directives
- A Can-Do - It is my job attitude
- Outgoing, positive, enthusiastic personality
- Must demonstrate a love for dogs
- Well-organized and efficient The above statements are intended
to describe the general nature and level of work being performed by
the employee assigned this classification. - They are not intended
to be construed as an exhaustive list of all responsibilities,
duties, and skills required of personnel so classified. ABOUT K9
RESORTS INTERNATIONALLY RECOGNIZED, MULTI AWARD-WINNING PET CARE At
K9 Resorts Luxury Pet Hotel, we strive to provide the best pet care
experience for your dog. We would like to take this time to thank
you for your interest in our premier pet resort. Our love for
animals can be traced back to 1999, when our Founders and CEOs,
Steven and Jason Parker, were just 14 and 12 years of age. Steven
and Jason started their own pet sitting business called K-9
Guardians Professional Pet Sitting because they loved dogs, and the
thought of earning a few extra bucks at such a young age was
exciting to them. Later on, the young entrepreneurs realized they
wanted to make pet care their careers and, in 2005, K9 Resorts
Luxury Pet Hotel was born in Fanwood, NJ. We're proud to be
internationally recognized and trusted for a variety of reasons,
some of which include our:
- Flawless customer service
- Cage free luxury boarding
- Loving and caring staff
- State of the art facilities Numerous groomers, veterinarians,
trainers, and other local pet professionals prefer K9 Resorts
because they feel it appropriately accommodates pets' needs. Not
only do they recommend our dog care resort to their clients, many
of their pets board here as well. We consider this to be the
highest compliment any pet care facility can receive and it is
something we are enormously proud of. MULTI AWARD-WINNING PET CARE
K9 Resorts Luxury Pet Hotel is honored to have been rated the top
pet care franchise in the nation by the IBPSA. Our luxury pet
resorts have been referred to as the best pet service providers by
New Jersey Monthly Magazine, Monmouth Health & Life Magazine, New
Jersey Monthly Magazine, The Courier News, and Suburban Essex
Magazine. Some notable features our internationally recognized
facilities offer include:
- Fully computerized, accurate, and reliable reservation
system
- A top-of-the-line PetAirapy UV air purification and ventilation
system
- Hospital-grade sanitation procedures
- State-of-the-art flooring systems with built-in Microban
antimicrobial protection
- Premium Kuranda dog beds
- Cage-free options for maximum comfort Our team of pet care
professionals takes the time to understand the individual needs of
our guests and you can trust us to take the time to accommodate
your dog's needs as you see fit. WHAT MAKES K9 RESORTS DIFFERENT
Our state of the art facilities have been consistently rated within
the top three in the nation and provide world class accommodations
and care to our guests. We are proud to lead the way in the pet
hospitality industry. Our entire facility is split into separate
zones to reduce the number of guests that occupy one area. While
this carefully designed layout is a more expensive way to construct
a pet care facility, it significantly reduces pets' stress levels
when they are boarding with us. Your dog's comfort and your peace
of mind are our top priorities. On behalf of the entire team at K9
Resorts, we would like to thank you for your interest in our
award-winning pet care facility. Please reach out to us for more
information about how we can accommodate your pet's needs and
exceed your expectations. Benefits
- 50% Off Boarding for your dogs
- Free Daycare for your dogs
- Flexible Schedule Starting at $15.00 an Hour Starting at $15
depending on experience
Keywords: K9 Resorts Chandler, Tempe , Customer Service Representative (K9 Resorts) - Part-time, Sales , Chandler, Arizona
Didn't find what you're looking for? Search again!
Loading more jobs...