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Director of Sales

Company: Reliance Hotel Group
Location: Tempe
Posted on: March 17, 2023

Job Description:

What's the job?

The Director of Sales is responsible for directing, coordinating, training, and supervisiing the Sales Managers, Catering Managers, and the Sales and Catering Coordinators in all sales-related activities, including direct sales efforts, follow-up and proper sales administration. He/she is also respobsible for growing existing accounts and generation new business to ensure the Rooms/Banquets/Catering revenues meet or exzceed budget in order to maximize revenue and profits, and to improve the hotel's performance in the marketplace.

Your day-to-day

  • Approach all encounters with guests and employees in an attentive, friendly, and service-oriented manner. Maintain a warm and friendly demeanor at all times.
  • Maintain regular attendance as required by scheduling, which will vary according to the needs of the hotel
  • Supervise, administer, and ensure timely completion of all activities of the sales department
  • Develop a complete knowledge of company sales policies and SOP's and ensure knowledge of and adherence to those policies by the sales team
  • Meet or exceed set goals
  • Operate the Sales Department within established sales expense budget
  • Coordinate group, transient, and catering bookings to maximize profits
  • Initiate and follow up on leads
  • Maintain and participate in an active sales soliciation program
  • Coordinate all non-group transient sale and catering solicitations to maximize overall profit
  • Assist in the preparation of arequired reports in a timely manner
  • Develop networking oppertunities through active participation in community and professional associations, activities, and events
  • Entertain clients
  • Must be able to convey information and ideas clearly
  • Must be able to evaluate and select among alternative courses of action quickly and accurately
  • Must work well in stressful, high-paressure sitations
  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workerxs and guests
  • Must be able to work and understand financial information and data, and basic arithmetic functions.


    This job reports to General Manager

    What we need from you
    • At least 6 years of progressive hotel sales experience; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and at least 5 years of hotel sales experience
    • Prefer CI/TY experience
    • Supervisory experience required
    • Must have a valid driver's license in the applicable state
    • Long hours sometimes requiredHow do I deliver this?As a Reliance Hotel Group associate, you are now a member of a family of associates engaged in the business of providing total guest satisfaction through great service, and an outstanding product. What sets our hotels aside from the rest of the competition are the loyal and dedicated associates who provide excellent servic to our guests on a daily basis, around the clock, all you long. You are a critical part of this team, and your value to the hotel will have an impacto on guests, associates, and ownership each and every day. As a member of the team we will provide you with a strong fuoundation of support and guidance. We will liston to you so that you, your hotel, and Reliance Hotel Group will continue to grow and prosper.PI202611103

Keywords: Reliance Hotel Group, Tempe , Director of Sales, Sales , Tempe, Arizona

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