Retail Sales Associate
Company: Floor and Decor Outlets of America, Inc.
Location: Tempe
Posted on: June 19, 2022
Job Description:
Purpose:Floor and Decor's Sales Associates play a key role in
continuously providing customers with friendly, accurate service
and support in finding products to complete their project. Our
Sales Associates contribute to a fast pace, safe environment by
keeping sales departments clean and well stocked. If you love to
learn and have a passion for helping others, come join us on our
sales floor.Qualities we look for:
- Friendly and enthusiastic
- Entrepreneur and hard-working
- Honest and accountable
- Excellent communication and listening skillsEssential Job
Functions:
- Connect with customers, ask about their projects, recommend our
products and excite customers about their purchase.
- Provide above and beyond customer service and exceed customer
expectations when assisting customers.
- Maintain the in-stock condition of assigned areas and ensure it
is clean, shoppable and safe.
- Work in cooperation with management and team members to achieve
sales goals.
- Process customers at checkout using point of sale (POS)
system.
- Process customer refunds and exchanges according to established
guidelines.
- Follow established cash, check and credit card acceptance
procedures.
- Create price tags and merchandise signs. Stock, tag and display
merchandise.
- Act and work in a manner consistent with the company's core
values.
- Demonstrate and understand compliance of the company's safety
processes.
- Answer telephone according to the company guidelines.
- Be available to assist in other areas of the store as
needed.
- Work in a fast pace environment with accuracy.Minimum
Eligibility Requirements:
- Must be 18 years or older.
- Knowledge of basic math skills.
- Customer service experience.
- Ability to handle multiple tasks and work well under
pressure.
- Some positions may require completion of forklift
certifications through FandD.
- Where permissible by state law, certification to use heavy
equipment requires successful passing of a drug test.Working
Conditions (travel and environment)While performing the duties of
this job, the employee is occasionally exposed to a warehouse
environment and moving vehicles. The noise level in the work
environment is typically quiet to moderate.Physical/Sensory
RequirementsAbility exert 30 - 60 pounds of force occasionally, and
or 20-30 pounds of force frequently, and/or greater than negligible
up to 20 pounds of force constantly to lift, carry push, pull, or
otherwise move objects. The employee is often required to use their
hands and fingers, to handle or feel. The employee is frequently
required to stand, walk, reach with arms and hands, climb or
balance, and to stoop, kneel, crouch or crawl.Note: Floor and Decor
considers all applicants for employment without regard to race,
color, religion, sex, gender identity, sexual orientation, national
origin, age, disability, medical condition, pregnancy, marital or
familial status, veteran status, or based on any other class
protected by applicable federal, state, or local law. Floor and
Decor also provides reasonable accommodations to qualified
individuals with disabilities in accordance with the Americans with
Disabilities Act and applicable state and local law.This job
description does not constitute an employment agreement between the
employer and the employee and is subject to change by the employer
at its sole discretion.Store HoursMonday - Friday 7:00 AM - 7:00
PMSaturday 8:00 AM - 7:00 PMSunday 10:00 AM - 6:00 PMBenefits &
Rewards
- Bonus opportunities at every level
- Career advancement opportunities
- Relocation opportunities across the country
- 401k with discretionary company match
- Employee Stock Purchase Plan
- Referral Bonus Program
- Corporate Discount Programs
- Medical, Dental, Vision, Life and other Insurance Plans
(subject to eligibility criteria) Equal Employment OpportunityFloor
& Decor is an equal opportunity employer and is committed to equal
opportunity for all associates and applicants. F&D recruits,
hires, trains, promotes, compensates and administers all personnel
actions without regard to race, color, religion, sex, sex
stereotyping, pregnancy (which includes pregnancy, childbirth and
medical conditions related to pregnancy, childbirth or
breastfeeding), gender, gender identity, gender expression,
national origin, age, mental or physical disability, ancestry,
medical condition, marital status, military or veteran status,
citizenship status, sexual orientation, genetic information or any
other status protected by applicable law.This policy applies to all
areas of employment, including recruitment, testing, screening,
hiring, selection for training, upgrading, transfer, demotion,
layoff, discipline, termination, compensation, benefits and all
other privileges, terms and conditions of employment. This policy
and the law prohibit employment discrimination against any
associate or applicant on the basis of any legally protected status
outlined above.
Keywords: Floor and Decor Outlets of America, Inc., Tempe , Retail Sales Associate, Sales , Tempe, Arizona
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