Inside Sales Manager
Company: Freedom Financial Network
Location: Tempe
Posted on: May 12, 2022
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Job Description:
Job DescriptionTHE OPPORTUNITY: The Inside Sales Manager is
responsible for providing guidance and direction to a team of Loan
Consultants who are focused on selling the FreedomPlus personal
loan product in a call center setting. The Inside Sales Manager is
also responsible for a number of special projects and reporting
functions, as well as training, coaching, and mentoring the sales
team. This role can be based in Dallas, TX, or Tempe, AZ. How
You'll Contribute: In this role, the Inside Sales Manager will lead
a team of Loan Consultants while being responsible for all aspects
of customer inquiries from qualification to closing. As the Inside
Sales Manager, you will provide support and guidance to the sales
team and assist in the following areas:- The rollout and
introduction of procedural and process changes, underwriting
criteria, sales techniques and strategies, internal departmental
changes, and business priorities. - Assisting in training and
mentoring new hires. - Providing performance feedback, coaching,
and motivation to the Loan Consultant sales team. - Ensuring both
overall team and individual Loan Consultant goals are met,
including Unit Quotas, Close Rates, and QA standards. - Leading by
example in the areas of pipeline management and call volume
standards.Shift : Tuesday-Saturday or Sunday-Thursday Training :
Monday-Friday, 8am-5pm, for the first four weeks and then spending
30-60 days in the role of a Loan Consultant in order to better
understand the position so that you may coach, motivate and lead
your team. Hours : Start times vary from 6am-10:30am Monday-Friday
and 7am on Saturday/Sunday in your local time zone.What You'll
Bring :- Minimum of 2 years of inside sales management experience,
preferably in a call center setting. - Must have the flexibility to
work evenings and/or 1 weekend day at minimum. - Highly motivated
self-starter with strong organizational and communication skills. -
Proficient PC skills in Microsoft products including Word, Excel
and Outlook. - Proven ability to partner with employees and
management to communicate various policies, procedures, standards,
and performance expectations. - Must have strong verbal and written
communication skills for communicating with all levels of staff. -
The ability to multi-task and stay organized while working on
multiple projects.ABOUT US : Freedom Financial Network is a leading
digital personal finance company, built to help people. We do what
traditional banks don't: Put people first. We believe in treating
people like humans, not account numbers. We help everyday people
get on, and stay on, the path to a brighter financial future, with
innovative technology and personalized support at every step. We
help people control expenses, manage debt, save money, plan ahead,
and make better financial decisions. By leveraging our proprietary
data and analytics and artificial intelligence we offer solutions
tailored for each step of a consumer's financial journey, including
personal loans, home equity loans, help with debt, and even
financial tools and education. With 2,400 employees across
California, Arizona and Texas, we have served more than 1 million
customers, resolved more than $15 billion in consumer debt and
originated $6.5 billion in loans over the course of our 20 years in
business. Driven by our core values, we're passionate about
supporting our communities and proudly awarded over $500,000 in
grants distributed by the Freedom Foundation Fund and the Freedom
Family Fund in 2021. We believe in a culture led by diversity,
equity, and inclusion, and encourage our employees to bring their
full selves to work every day. Our diversity-focused Employee
Resource Groups (ERGs) are open to all, whether a member of the ERG
community or an ally of the group and we are a member of the
Fintech Racial Equity Coalition to address and improve inequality
in the fintech industry. And finally, we take great pride in our
achievements. This year we topped the list of Best Place to Work by
the Phoenix Business Journal, were a top 100 Corporate
Philanthropist by the San Francisco Business Times, a 2021 Most
Admired Company and a Tech Company with the Best Company Culture by
BestCompaniesAz, a 2021 Top Work Places winner by AZcentral and a
BuiltIn Best Places to Work winner, to name a few.Attention
Agencies & Search Firms: We do not accept unsolicited candidate
resumes or profiles. Please do not reach out to anyone within
Freedom Financial Network (FFN) to market your services or
candidates. All inquiries should be directed to Talent Acquisition
only. We reserve the right to hire any candidates sent unsolicited
and will not pay any fees without a contract signed by FFN's Talent
Acquisition leader
Keywords: Freedom Financial Network, Tempe , Inside Sales Manager, Sales , Tempe, Arizona
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