Patient Services Support Representative - Tempe

Company: The Judge Group
Location: Tempe
Posted on: May 9, 2022

Job Description:

Location: Tempe, AZDescription: Our client is currently seeking a Patient Services Support Representative - Tempe, AZPlease submit an updated resume to scorean@judge.com for immediate consideration!This job will have the following responsibilities:This position is responsible for assisting patients with troubleshooting/navigation portal support, i.e. login, password reset, creating account. This position requires an organized, self-motivated, process driven professional who is an effective communicator with expertise in delivering exceptional patient customer service.This position is able to proficiently handle responding to voice mails, emails and high volume of inbound/outbound patient/client calls regarding sensitive HIPAA information. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.Qualifications & Requirements:High School Diploma or equivalent education. One (1) year of experience in customer service using a phone system. Accurate and efficient keyboarding skills and ability to work with multiple programs with multiple screens. Intermediate to advanced knowledge and ability to work effectively with common office software including but not limited to Microsoft Office is required. PREFERRED QUALIFICATIONS Customer service in a laboratory/diagnostic/health care industry. Additional related education and/or experience.Contact:scorean@judge.comThis job and many more are available through The Judge Group. Find us on the web at www.judge.com

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