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Remote Sales Coordinator (Must live in AZ)

Company: AAA Northern California, Nevada & Utah
Location: Tempe
Posted on: January 12, 2022

Job Description:

We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.AAA NCNU is genuinely concerned about your safety and the health of all of our Team Members. As a result, should you be offered a position with our Club, you will be required to establish that you have been fully vaccinated against the COVID-19 virus, unless you are able to establish a bona fide exemption from this requirement, or where prohibited by law.AAA acquired SAFE Security, the 11th largest smart home security company in the United States, in November 2018 with the vision to become the most trusted smart home security provider in America. With your help, we aspire to provide the same peace of mind at home as we have provided on the roads for the last 100 years.
Why work for us?

  • Good starting pay
  • Job Stability - Career Advancement
  • Great Benefits - Medical/Dental/Vision
  • Retirement - 401k matching up to 6%
  • Work/Life Balance - PTO 3 Weeks + 9 paid holidaysJOB SUMMARY:This Sales Coordinator provides administrative support to the Residential Sales team and is required to provide outstanding customer service to internal team members and external customers.RESPONSIBILITIES/JOB DUTIES:
    • Assist sales team in coordinating with schedulers & installers for job completion, thorough post sales Quality Assurance process review and follow up with post sales customer questions regarding products, installation, billing etc.
    • Coordinate with cross functional teams to ensure administrative elements of post sales needs are completed including Salesforce case review and billing or equipment addendums
    • Administer and review Salesforce cases and transfer to correct team queue
    • Reconcile monthly sales and contests
    • Assist with training new hires on various systems. May also assist in training on products and processes.
    • Liaison between Sales Rep and IT when Sales Rep is experiencing technical issues.
    • Assist in development of new policies and procedures
    • Ad hoc training with sales reps based on need
    • Special projects as needed
    • Other duties as assignedEDUCATION, K
      • 2yrs + of administrative experience supporting a sales team (supporting high volume sales teams preferred).
      • Call center experience (preferred)
      • High School Diploma or GED required.
      • Bachelor's degree (preferred).
      • Thorough understanding of Salesforce, Hubspot or similar Customer Relation Management system
      • Ability to provide outstanding customer service to both internal team members and external customers.
      • Highly organized with strong attention to detail.
      • Strong written and verbal communication skills
      • Ability to communicate effectively and professionally*Position is temporarily remote. Must live within commutable distance of Tempe, AZ**#CLE_RX

Keywords: AAA Northern California, Nevada & Utah, Tempe , Remote Sales Coordinator (Must live in AZ), Sales , Tempe, Arizona

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