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Customer Service Representative - Urgently Hiring!

Company: Conn's Home Plus
Location: Tempe
Posted on: November 22, 2021

Job Description:

Position Summary: The Collections Representative is an integral part of our team! Ideal candidates are self-motivated individuals who are comfortable asking fact finding questions, assisting customers in reviewing and negotiating payments on their accounts.Job Responsibilities: Provide highest level of customer serviceReceive payments and post amounts paid to customer accountsLocate and monitor overdue accounts, using a variety of automated systemsWorks with customers to develop a solution that brings their accounts to current statusEducates customers on potential solutionsUses negotiation techniques necessary to solve the customers' delinquency statusAble to work in a fast-paced, sometimes stressful work environment.performance driven and A team playerExcellent at communicating and can be customer service oriented.Comfortable with social interactions and quick to establish rapport.Comfortable sitting at a desk, using a computer for majority, if not all of workday.Able to engage customers and use appropriate negotiation techniques.High School graduate, or have a GEDJob Type: Full-timePay: From $16.00 per hourBenefits:401(k)401(k) matchingDental insuranceEmployee discountHealth insuranceHealth savings accountLife insurancePaid time offPaid trainingParental leaveTuition reimbursementVision insuranceSchedule:8 hour shiftDay shiftEvening shiftMonday to FridayWeekend availabilitySupplemental Pay:Bonus payAbility to commute/relocate:Tempe, AZ 85282: Reliably commute or planning to relocate before starting work (Preferred)Education:High school or equivalent (Preferred)Work Location: One location

Keywords: Conn's Home Plus, Tempe , Customer Service Representative - Urgently Hiring!, Sales , Tempe, Arizona

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