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In-Person Hiring Event - Customer Service Representative - November 11

Company: Carvana
Location: Tempe
Posted on: November 19, 2021

Job Description:

IN PERSON HIRING EVENT - THURSDAY, NOVEMBER 11This event is only open for the Customer Advocate role for the Customer Experience & Resolution Team. No interviews will be hosted for other open Carvana roles.Our mission is simple, we are changing the way people buy cars. We are the first 100% online car-buying experience, which means we have no sales team and no commission-based positions within our company. We are disrupting the auto industry by removing the painful process of the dealership experience and replacing it with a seamless and convenient online platform.Our goal is to completely change the way people search, purchase, trade-in, finance, and receive Carvana certified vehicles. This means we're a disruptor; a passionate bunch that is dedicated to building, doing, and creating something amazing!Carvana is fast-paced, dynamic, ever-changing, and experiencing hyper-growth. It's truly an exciting time to be here! You will not leave your personality at home. We thrive by building a team with unique perspectives and our strength is in our diversity of opinions.Interested in driving your career at Carvana? Apply today! Should your experience match up to our qualifications, we'll invite you to our headquarters in Tempe for our on-site hiring event!Please Note: We have supplemented our existing interview processes with further sanitization efforts while also implementing social distancing best practices and the use of face masks during all candidate interactions.
About the team and positionCustomer Experience & Resolution Advocates are the voice of Carvana and spend the majority of the day on the phone assisting customers at various stages of their car buying journeys. Advocates celebrate with customers, empathize when things go wrong, resolve complex challenges when they arise, and create an amazing car buying experience for our customers.This department takes a wide variety of calls, and each one is unique. Advocates are quickly trained and empowered to handle all different types of calls. We anticipate issues, offer resolutions, and turn not-so-great experiences into unforgettable ones.

  • Full-time hourly position offered at $18 per hour
  • Medical, Dental, and Vision benefits
  • 401K with company match
  • Vacation accrual and a paid day off for your birthday
  • A multitude of perks including student loan payment program, discounts on vehicles, benefits for your pets, and much more
    What we require
    • HS Diploma/GED equivalent required
    • Bachelor's Degree and 1+ year of customer service experience preferred
    • Previous retail, restaurant, or hospitality experience preferred
      Other requirementsTo be able to do your job at Carvana, there are some basic requirements we want to share with you.
      • Must be able to read, write, speak, and understand English.Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
        Legal stuffHiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Keywords: Carvana, Tempe , In-Person Hiring Event - Customer Service Representative - November 11, Sales , Tempe, Arizona

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