TempeRecruiter Since 2001
the smart solution for Tempe jobs

WFH Customer Support Agent **Must Live Local To Phoenix Area**

Company: Aerotek
Location: Tempe
Posted on: April 9, 2021

Job Description:

**FOR THOSE WHO WANT A CAREER AND NOT JUST A JOB**Description:The Customer Service agents will be solving complex incoming cases via phone, email, or chat every day. The Agent will be aligned with 1 of the 3 groups in the Marketplace. The 3 groups include the Consumers (Doordash Customers), the Merchants (restaurants), and the Dashers (drivers). When the customers have issues the Agents will be 100% dedicated to them. Again, the agent will be assigned to either the Consumers, the Merchants, or the Dashers, not all 3.Example if you are on the Merchant team a restaurant owner might be calling in to add new decision makers on to the account. They would need to take the owner through a a series of verification's before changing the decision maker on the account.Another example on merchant side would be a restaurant owner didn't receive a payment and is calling in to see when he/she will be receiving his or her payment.An example for the dasher side would be if a dasher called in because they got into a car accident and the agent would have to help resolve this issue.There will be very critical situations that they have to encounter. Agents need to be able to navigate through challenges and maintain professionalism. The most severe cases will be handled by the managers.Skills:Customer support, Customer service, Inbound call, Chat supportTop Skills Details:-2+ years of customer service experience handling incoming calls, chats, and emails-Strong computer navigating skills-Strong relationship building skills and deescalating skillsAdditional Skills & Qualifications:Best To Have -2+ years of experience handling inbound customer issue resolution using chat, email, or phone. -Strong Computer Skills, ability to navigate multiple systems, deescalation experience -Great Communication Skills, Strong Relationship level*Strong technical abilities. They will be navigating multiple systems to find the answers. This is not a typical call center that is scripted. Candidates must be flexible and think outside of the box.Experience Level:Intermediate LevelIf interested please email resume to: yelsisi@aerotek.com About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Tempe , WFH Customer Support Agent **Must Live Local To Phoenix Area**, Sales , Tempe, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Licensed Medicare Insurance Agent - Flexible Schedule - Free Leads
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Surprise
Posted on: 04/12/2021

Salesman Wanted - Looking For Our Next Social Media Strategist
Description: Looking for our superstar
Company: meetasalesman.com
Location: Phoenix
Posted on: 04/12/2021

Licensed Medicare Insurance Agent - Massive Marketing Spend to Generate Leads for You
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Litchfield Park
Posted on: 04/12/2021


Licensed Medicare Insurance Agent - Make Bank in 2021 Selling Medicare Insurance
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Surprise
Posted on: 04/12/2021

Licensed Medicare Insurance Agent - On-demand employment, work when you want, remotely
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Litchfield Park
Posted on: 04/12/2021

Customer Service/Sales
Description: Job DescriptionPosition Purpose: br Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates
Company: The Home Depot
Location: Waddell
Posted on: 04/12/2021

Licensed Medicare Insurance Agent - Free Leads, Insurance Sales
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Sedona
Posted on: 04/12/2021

Part Time - Work from Home Sales Reps - Paid Weekly
Description: Our company that has been around for over 35 years is looking to fill part time sales positions, with an option to work full time. Previous sales or work experience not required, we provide all of the (more...)
Company: Vector Marketing
Location: Phoenix
Posted on: 04/12/2021

Sales Account Executive
Description: Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes 2017 America---s Best Large Employers, is transforming the way we all do business. From smart office technology (more...)
Company: Konica Minolta
Location: Phoenix
Posted on: 04/12/2021

Licensed Medicare Insurance Agent - Work whenever, free leads, 100% autonomy
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Tolleson
Posted on: 04/12/2021

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Tempe RSS job feeds