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IT Tech Support Analyst Intern, Automation (Hybrid: Onsite and Remote)

Company: Disability Solutions
Location: Tempe
Posted on: September 18, 2023

Job Description:

Join Our Community of Food People!The US Foods Summer Internship Program provides a forum for students to apply classroom skills and academic training in a real-world business environment. In addition to being assigned business-impacting projects throughout the summer, students will be matched with a manager who will meet with them on a regular basis to provide direction on assignments as well as deliver performance feedback and a mentor who will be available to offer day-to-day guidance and support. Interns will also get exposure to US Foods executive leadership; have an opportunity to participate in learning and social events with other interns across business functions and have an opportunity to deliver an end of summer presentation to showcase their accomplishments with key business leaders. US Foods internships are full-time paid positions (40 hours per week from [May/June] - August) with the possibility of transitioning to a full-time position post-graduation dependent on availability and overall performance. This position has been segmented as Hybrid meaning the work is a combination of onsite and remote/virtual (as defined by the role segmentation). Please note: We are unable to provide internships to students that require sponsorship for employment visa status (e.g., OPT, F-1, H-1B or any other visa status) now or in the future.The following information is provided in accordance with certain state and local laws. Compensation depends on experience, geographic locations, and other factors permitted by law. In Colorado, the expected compensation for this role is between $24.00/hour - $28/hour USD. In New York, the expected compensation for this role is between $24.00/hour - $28/hour USD. In California, the expected compensation for this role is between $24.00/hour - $28/hour USD. In Washington, the expected compensation for this role is between $24.00/hour - $28/hour USD. This role is not eligible for commissions and incentive compensation. Benefits are not available for intern roles which are Seasonal, but Full-time roles include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term, and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.Become a US Foods Tech Support Analyst!US Foods is one of America's leading food distributors servicing restaurants, the healthcare industry, and more. Ready to join our IT family?We are seeking a technically strong individual to join our team of Technical Support Analysts that collaborate with Service Desk, Technical Engineering, and Development Teams. This role includes responding to system alerts, troubleshooting, and resolving various technical issues while working with associates across the enterprise.Why US FoodsGreat Technical Support Associates are a critical part of the US Foods team. Tech Support strives to prevent issues or resolve them as quickly as possible, ensuring our customers and associates have reliable systems and applications. We demonstrate our cultural beliefs through our strong work ethic and collaborative spirit. We have a commitment to helping our customers make it, and we're invested in helping our associates make it too!ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Challenge the status quo every day to be the best.
  • Engage the right people, in the right way, at the right time.
  • Seeks the truth and exchanges objective feedback.
  • Takes accountability to deliver on commitments.
  • Strives for fast, efficient communication and resolution of incidents.
  • Demonstrates timely, actionable communication to impacted customers and decision makers.
  • Commits to career and skills advancement and knowledge growth.
  • Focuses on continuous improvement.
  • Monitors and responds to system and production processing performance.
  • Diagnoses and troubleshoots system or application performance.
  • Creates and follows process/documentation standards.
  • Effectively manages tasks and prioritizes workload.
  • Assists in the deployment of solutions and associated documentation.
  • Supports our customers and associates outside business hours periodically.BASIC REQUIREMENTS:
    • Currently pursuing a Bachelor's Degree or Master's Degree in Information Technology, Computer Science or related.
    • Must be enrolled in school during time of internship
    • Typically, students currently between their Junior and Senior years or between their 1st and 2nd years of graduate school will be considered for internships
    • Experience in Microsoft Power Platform, PowerShell, SQL, Python, JSON preferred. Data Integration including SharePoint, Data modeling, API (connectors), App Design UX, and experience with Stored Procedures with a solid understanding of low-code development principles and best practices.
    • Ability to gain experience in multiple technical areas over time.PREFFERED SKILLS:
      • Incident and problem management experience preferred.
      • Strong analytical and communication skills preferred.ADDITIONAL REQUIREMENTS:
        • Must have regular, reliable method of transportation to commute to US Foods' location.***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***

Keywords: Disability Solutions, Tempe , IT Tech Support Analyst Intern, Automation (Hybrid: Onsite and Remote), Professions , Tempe, Arizona

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