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GRC ServiceNow Systems Analyst

Company: Experis
Location: Tempe
Posted on: March 15, 2023

Job Description:

Position: GRC ServiceNow Systems AnalystLocation: Tempe AZ / Santa Clara CA (Remote For 6 Months)Duration: 12+ Months ContractCore responsibilities include:

  • Analyze and translate complex business requirements into a functional system design document.
  • Technology and system related analysis using knowledge of current applications, interfaces, and data structures to recommend solutions and provide input.
  • Facilitate and participate in design white-boarding sessions to ensure prioritized business needs are met within SVB standards.
  • Provide support for system production issues, change requests and maintenance. Maintain knowledge documentation.
  • Prepare and present subject matter knowledge, analysis, options, solutions in both written and presentations to internal and external audiences.
  • Regularly apply advanced data analysis skills to understand detailed data flows between systems and within systems for their domain.
  • Configure systems and develop expertise in system functionality and design.
  • Understand points of interaction and impact on other systems across the enterprise.
  • Understand client needs and pain points; recommend enhancements to release tracks.
  • Assist in developing and executing test scripts.
  • Perform and/or participate in testing releases prior to installing in production.
  • Assist in developing training materials for system functionality.
  • Assist with performing applications changes and configurations.
  • Convert application designs into data model and data mapping specifications.
  • Manage end-to-end from idea to delivery of enhancements and changes to systems.Required skills:
    • Extensive prior work experience as Analyst, with systems and application management.
    • Experience working in information technology domain within Banking or Financial Services industry.
    • Experience with systems implementation projects.
    • Experience in Governance Risk & Control/ Enterprise Risk Management (ERM) segment implementing solutions in Policy CMS, New and Modified Product services Risk areas.
    • Strong experience with ServiceNow GRC Platform.
    • Experience with development coding and relational database (SQL) queries.
    • Advanced knowledge and analytical skills of systems integration through web services, ETL, etc.
    • Strong written and verbal communication skills with the ability to interact with all levels within the organization.
    • Experience with production and disaster recovery systems/application support.
    • Ability to execute and prioritize several tasks, initiate and conduct meetings with team and peers.
    • Able to work independently with minimal supervision.
    • High attention to detail.Preferred:
      • Strong interpersonal skills.
      • Being able to communicate effectively with colleagues, customers and clients.
      • Being confident to have face to face interactions with Business / stakeholders.
      • Not being afraid to pick up the phone to talk to people.
      • Ability to understand data flows and how applications interface with one another (including upstream / downstream).
      • Quick Thinking - being able to think on the spot quickly to minimize business impact and make key decisions.
      • Flexible, Friendly, and Approachable.

Keywords: Experis, Tempe , GRC ServiceNow Systems Analyst, Professions , Tempe, Arizona

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