Operations Coordinator

Company: Penske
Location: Tempe
Posted on: August 4, 2022

Job Description:

The Operations Coordinator will complete administrative processes that support operational efficiency, effectiveness, customer satisfaction and profitability. The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support the Area Financial Manager by providing guidance and information that contributes to performance and profitability.

Pay: $26.00/hour

Click below to see what makes Penske great!

https://www.youtube.com/watch?v=2gNxP04N06o

Key Responsibilities:

Financial Operations
• Oversight of accounts receivable process and maintain local and national collection contacts to support centralized function.
• Monitor weekly and monthly lease, contract maintenance, and special billing, and take the initiative to resolve any issues in a timely fashion. Establish and Control all related processes to support customer service and profitability.

Process Analytics
• Perform process analyses and reviews in areas such as billing, credit memos, accounts receivable, and other areas. Investigate and recommend solutions and/or guidance to issues posing a risk to the drivers of profitability.
• Use systems or reports such as Qlikview or AS400 to understand the operational dynamics for problem solving and process improvement.

Other Responsibilities
• Projects and tasks as assigned by Area Financial Manager and Area Vice-President.

• High school diploma or equivalent required, degree preferred
• Interpersonal and relationship building skills with an ability to collaborate with branch team members.
• Competent written and verbal communication skills
• 2 years experience in customer service financial administrative experience requirement
• 5 years experience in accounts receivable and heavy collections
• Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Truck Leasing

Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit www.GoPenske.com to learn more.

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