Operations Analyst

Company: Silicon Valley Bank
Location: Tempe
Posted on: January 15, 2022

Job Description:

BE PART OF A BANK LIKE NO OTHER.When you work with the world's most innovative companies, you know you're making a difference.Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.Job DescriptionFX Operations Analyst - Responsibilities include the processing of the department's daily transactions as well as providing operational support to internal business partners and/or Clients. Managing exceptions for several payment channels; researching or reconciling moderate to complex transaction related information. May also be asked to act as a point of escalation. Accountable for performing assigned functions with very limited supervision, efficiently and ensuring all regulations, procedures, and polices are adhered to. Acts as a resource and may recommend potential process improvements. May provide mentoring and coaching; and help to ensure the day to day functions are executed according to policies and procedures and in a timely fashion.

• Responsible for settlement of all FX related transactions (incoming/outgoing wires, MCA FX, foreign checks/drafts, standing wire, exotics).
• Generation and delivery of all post trade confirmations. (Tracking outgoing/incoming traffic and recording all outstanding items).
• To deal with all FX related pre and post payment inquiries working with both Wire Investigations and R&R.
• Maintaining internal working relationships with relevant internal teams (FX Sales/Trading/Relationship teams, IT Support, Legal/Compliance/Risk/Fraud).
• Responsibility and ownership of cross-training across all departmental functions.
• Builds relationships with team and other internal clients and collaborates to resolve issues.
• Recommends potential process improvements. Special Projects as assigned by management.
• Participates in meetings, coaching and other duties as assigned by management.
• Works within established procedures, processes and/or regulatory guidelines and utilizes authority matrix to level of determinations. Independent judgment is minimal as decisions are predominantly guided by precedent or process.
• Demonstrated knowledge of bank products, regulations, processes and procedures; may require knowledge of more than one group of operational functions.Skills
  • Organizational Skills
  • Thoroughness
  • Technical Capacity/Ability to Work with Variety of Systems
  • Problem Solving/Analysis
  • Accountability
  • Time Management
  • Flexibility
  • CollaborationRequired Education and Experience
    • High School Diploma or Equivalency PLUS
    • 3-5 years of related professional experience (banking/financial services industry or customer service) OR
    • 5-7 years of overall experience
    • Bachelor's Degree desired and may be considered as 1-2 years overall experience 2021 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq: ).Equal Employment OpportunitySilicon Valley Bank is an equal opportunity employer and is dedicated to expanding its commitments and investments to create a more diverse, equitable and inclusive company culture and innovation ecosystem. We are strongly committed to the values and policy of equal employment opportunity across our employment practices.Silicon Valley Bank is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK under No. FC029579. Silicon Valley Bank is authorised and regulated by the California Department of Business Oversight and the United States Federal Reserve Bank; authorised by the Prudential Regulation Authority with number 577295; and subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.CategoryOperations Research AnalystsEducationHigh School or EquivalentExperience3 to 5 yearsJob typeFull time

Keywords: Silicon Valley Bank, Tempe , Operations Analyst, Professions , Tempe, Arizona