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HVAC Manager, Help Desk

Company: Goettl Air Conditioning and Plumbing
Location: Tempe
Posted on: November 22, 2021

Job Description:

Description --- Work with Call By Call manager too complete reports on every service job

  • Work with the department head on a completed technical program for techs/installers
  • Provide weekly Reports to the Technical director of usage, install/service in your associated locations
  • Recruit, train and motivate Help Desk Managers to provide full technical services to our clients through technical call by call managementVital Factors:
  • 100% benchmark of all installations
  • All install jobs above 90% sensible and flag free (critical errors)
  • See that new hires are trained, assigned tools, and have completed all courses in the LMS platform within two weeks of onboarding.
  • 5-7 years--- HVAC Field Experience
  • Read schematics and help troubleshoot virtually
  • Nate certification is a plus
  • Proficient in heat pump application is a plus
  • Must be able to decipher between good and bad airflow
  • Well versed in various fuel pressures
  • Ability to know combustion and combustion analysis
  • Knowledge of communicating systems
  • Strong communication skills
  • 15% travel is required

Keywords: Goettl Air Conditioning and Plumbing, Tempe , HVAC Manager, Help Desk, Professions , Tempe, Arizona

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