Operations Analyst

Company: Silicon Valley Bank
Location: Tempe
Posted on: September 9, 2020

Job Description:

Join a bank like no other! When you work with the world's most innovative companies, you know you're making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next energy and healthcare breakthroughs, and the visionaries whose new technologies could transform the way people live and work. They bank with SVB for our expertise, deep network and 30+ years of experience in the industries we serve, and to partner with passionate, enterprising SVBers, dedicated to helping them grow and succeed at every stage of their business. Come be a part of a team that is dedicated to fulfilling our clients Credit and Debit Card, and Merchant Services needs. As an Operations Analyst you will be responsible for performing and developing expertise of the departments' daily operations and providing operational support to internal business partners and clients. Responsibilities may include but are not limited to the following - Implementation and Maintenance of Commercial Credit and Debit Card programs on Bank systems i.e. - Limit Changes, Closures, Admin Changes, New Program Setups, etc... - Reviewing accuracy of information or documents - Resolving complex client issues. - Understanding how to update multiple bank systems - Handling client inquiries/requests via email - Project Management - Providing support/training to business partners. Qualifications - Ability to multi-task and handle high volumes. - Strong written and verbal communication skills with ability to convey information. - Ability to establish strong relationships with internal partners. - Strong Attention to detail and technical acumen. - Self-managed and motivated. - Ability to type 35+ WMP. - Strong Organizational Skills. - Prior experience with the First Data System(TN3270) is a major plus. - High School Diploma or equivalent. - Bachelor's Degree desired - 1+ years of related professional experience (commercial banking/financial services). - Some college preferred. - Intermediate+ knowledge of Excel.

Keywords: Silicon Valley Bank, Tempe , Operations Analyst, Professions , Tempe, Arizona