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Desktop Support Technician

Company: Insight UK
Location: Tempe
Posted on: March 25, 2020

Job Description:

Desktop Support Technician OR, US Requisition Number: 76877 As a Desktop Support Technician with Insight Enterprises, you will enter a tech-savy, high-energy world. Insight Enterprises is helping a customer of ours in Portland upgrade their IT Infrastructure which has created a need for an experienced Desktop Support Technician to join the IT team during this refresh/upgrade project. This will be a 6+ month contract during which you'll be eligible to receive Health Insurance and contribute into a 401k. What you will be doing: * Troubleshoot hardware and software issues on computers and peripherals. * Support end users by phone, and remote into end user computers located across the company * Set appropriate priority and urgency on tickets received to IT * Works on assignments requiring considerable judgment and initiative. * Assist users with desktop/Laptops systems utilizing standard ticketing systems and telephone support. * Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. * Perform role of vendor support contact for internal support and maintenance issues required for desktop systems, software and peripherals. * Creates formal networks involving coordination among groups. What you need to join: * Bachelors or Associates degree or equivalent experience * Minimum of 8 years of related experience * Demonstrated proficiency with a variety of networking and end-user hardware/software applications including Windows, Office, SharePoint, and others. Experience in supporting MacBokks and Linux users is a plus. * Professional/vocational certifications preferred * Have a strong skills in providing service / Support to end users The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here. Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at . * Founded in 1988 in Tempe, Arizona * 11,000+ teammates in 21 countries providing Insight Intelligent Technology Solutions for organizations across the globe * $9.2 billion in revenue in 2018* * Ranked #430 on the 2019 Fortune 500, #14 on the 2019 CRN Solution Provider 500 * 2019 Adobe Americas Partner of the Year, 2019 Cisco Global-Americas Partner of the Year, 2019 Intel IoT Solutions Partner of the Year, Microsoft U.S. Azure Partner Choice Award for Data/AI, Microsoft Azure Expert Managed Services Provider * Ranked #23 on the 2019 Fortune 50 Best Workplaces in Technology, #70 on the 2019 Fortune 100 Best Workplaces for Diversity, and #7 on the Phoenix Business Journal 2019 list of Best Places to Work (Extra Large Business) * Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance * Proforma to include PCM, Inc. for fiscal year ended Dec. 31, 2018 Today's talent leads tomorrow's success. Learn about careers at Insight: . Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. Posting Notes: Portland -- Oregon (US-OR) -- United States (US) -- None -- None -- US - Portland, OR -- Nearest Major Market: Portland Oregon Job Segment: Technical Support, Technician, Developer, Cloud, Supply, Technology, Operations

Keywords: Insight UK, Tempe , Desktop Support Technician, Professions , Tempe, Arizona

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