Are you looking for a chance to join a successful company
offering full Medical, Dental, Life, Vision, 401K and overtime pay
? while helping customers keep their personal finances in
As a Call Center Representative, you will be providing 5-star
customer service, product upselling, account access and transaction
requests by telephone. You may also escalate calls to higher
tiers/other departments when required. If you have a knack for
making people feel well-served and cared for no matter what the
issue, this is the right path for you!
You will be the consummate problem solver, answering customer calls
according to established procedure. You will process transactions:
withdrawals, transfers, stop payments, loan payments, new accounts
and service requests. You must maintain an excellent working
knowledge of company products and services and be able to
cross-sell where appropriate.
If you enjoy assisting customers and fellow employees in a
friendly, efficient and professional manner with room to grow, this
role as a Call Center Representative is great for you.
Two years of phone and/or customer-facing experience with
demonstrated ability to provide solutions according to professional
One year of banking experience preferred
Good written and verbal communication skills, especially
listening and problem solving
General knowledge of computer systems and multi line telephones
If your passion is helping people and you are excited about working
in a social, casual call center environment with great folks like
yourself, send us your resume today. The next step in your career
is waiting. Apply today. We are an equal employment opportunity
employer and will consider all qualified candidates without regard
to disability or protected veteran status.