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DVP of Service Delivery

Company: VirtualVocations
Location: Tempe
Posted on: June 2, 2024

Job Description:

A company is looking for a DVP of Service Delivery.

Key Responsibilities:

Lead and manage the service delivery team to exceed client expectations
Drive innovation in service delivery processes through technology solutions
Establish strong client relationships and monitor KPIs for continuous improvement

Required Qualifications:

Proven experience in leading service delivery functions in a BPO or similar environment
Demonstrated ability to drive innovation and leverage technology in service delivery
Strong understanding of Gen AI technology and its applications
Bachelor's degree in Business Administration, Management, or related field
Experience working with global clients and managing cross-functional teams

Keywords: VirtualVocations, Tempe , DVP of Service Delivery, Other , Tempe, Arizona

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