Part Time Helpdesk Tech (Temp Level 1)
Company: Maricopa Community College District
Posted on: November 16, 2023
Part Time Helpdesk Tech (Temp Level 1)
Job ID: 319005
Location: Rio Salado Community College
Not Eligible for Benefits
This is a part-time, temporary position not eligible for
Tuesday - Saturday, hours vary, not to exceed 19.5 hours per
Are you looking for a place to work where you can make a real
difference in the lives of over 200,000 college students every
Would you like to be part of an organization that adds $7.2 billion
dollars to the economy and supports nearly 100,000 jobs in the
fastest growing county in the United States?
Whether you're teaching, working, or learning Make It Happen At
Maricopa County Community Colleges!
- Many of our campuses have received grant awards through the to
improve undergraduate STEM Education: Hispanic-Serving institutions
program (HSI Program).
- Commitment to diversity, inclusion, equity and employee groups
to create an environment of shared governance
- One of the largest community college systems in the
- 2020 Healthy Arizona Worksites Program recipient
- Named 19th Best Employer for Women by Forbes
- 2019 No. 42 in Arizona's Best Employers
Provides technology support to students, staff, and faculty.
Technology support is in person, over the phone, chat, Zoom, and
email. Assists in creating new user accounts, modifying user
accounts, and deleting accounts. Provides specialized technical
support for more complex issues involving equipment, networks,
systems, and telecommunications
60% - Provides specialized support for students, staff, and faculty
by responding to inquiries via phone, online chat, in person,
emails, Zoom, and helpdesk tickets
25% - Assists users with hardware and specialized software
applications; provides remote desktop assistance as needed
15% - Creates user documentation and updates procedures; creates,
modifies, and deletes accounts
A. Experience in technical support or customer service
B. Experience with Microsoft operating systems, Microsoft Office
Suite and Microsoft desktop applications
C. Experience working with different chat software
Special Working Conditions
May be required to sit for a prolonged period of time; viewing a
How to Apply
Applicants are strongly encouraged to submit a cover letter that
details how the applicant meets the minimum and desired
qualifications. A cover letter may further highlight an applicant's
knowledge, skill and abilities. All minimum requirements must be
met at the time of the application.
Additional materials will not be accepted after the job posting has
Missing materials or incomplete employment history will not be
Please ensure your materials clearly provide the following
- Clearly illustrate how prior experience, knowledge and
education meet the minimum and desired qualifications for this
- Indicate whether former or current employment is Full-Time
- Part-Time employment (must include number of hours worked)
- Provide employment history in a month/year format (e.g., 09/07
to 10/11) including job title, job duties, for each position held
and name of employer for each position.
- Three professional references, preferably current and/or former
supervisors. If references are not provided in resume upon
application, they will be requested at time of interview.
Posting Close Date
Open until filled
EEO, Title IX, & Clery Act
Maricopa County Community College District (MCCCD) will not
discriminate, nor tolerate discrimination in employment or
education, against any applicant, employee, or student because of
race, color, religion, sex, sexual orientation, gender identity,
national origin, citizenship status (including document abuse),
age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: "No person in
the United States shall, on the basis of sex, be excluded from
participation in, be denied the benefits of, or be subjected to
discrimination under any education program or activity receiving
Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment,
and business environment free of gender discrimination. Incidents
of misconduct should be reported to the college Title IX
Coordinator, as outlined in policy, contact information is
available at this link Title IX Coordinators. Rio Salado College's
Title IX/504 Coordinator is O. Tafari Osayande, ,
The Clery Act is a Federal law requiring United States Colleges and
Universities to disclose information about crime on and around
their campuses. Crime reporting data for each of the Maricopa
Community Colleges, as required under the Clery Act, is available
at this link Clery Act.
To apply, visit
Keywords: Maricopa Community College District, Tempe , Part Time Helpdesk Tech (Temp Level 1), Other , Tempe, Arizona
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