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Senior Operations Processor

Company: Strategic Staffing Solutions
Location: Tempe
Posted on: May 28, 2023

Job Description:

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!Strategic Staffing Solutions is currently looking for an Associate Quality Assurance Administrator for a contract opening with one of our largest clients!This is a -Contract Opportunity with our company that -MUST -be worked on a -W2 ONLY, NO visa sponsorship or C2C eligibility for this position. The details are below.Job Title: Senior Operations ProcessorContract: 18 MonthsLocation: Tempe AZ How to Apply: - send resume and contact information to John Vaughn, Sourcing Specialist, at .Job/Role Description:Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance.Use technical expertise in the designated area and resolve escalated issues.Provide feedback and present ideas for improving or implementing processes and customer support.Perform complex operational and customer support initiatives within Operations functional area. -Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures.Apply technical knowledge and expertise to perform work and action requests.Provide subject matter expertise and interpretation of procedures to staff.Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals. Interact with internal customers.Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements. -Detail Labor Category: Office and Clerical:2 years of Administrative Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience and or education.Financial Services experience, Former Bank Teller is a plus, Customer Service, Call/Contact Center experience, soft skills on the phone, working within a team and independently, problem solving, highly organized, great attendance is a must in this position.

Keywords: Strategic Staffing Solutions, Tempe , Senior Operations Processor, Other , Tempe, Arizona

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