TempeRecruiter Since 2001
the smart solution for Tempe jobs

Customer Service Support (2nd or 3rd Shift) (Remote)

Company: Bergaila
Location: Tempe
Posted on: March 19, 2023

Job Description:


We are seeking a Customer Service Support professional in Tempe, Arizona. The selected candidate will help handle all inbound calls and email requests in a timely manner from a work-from-home assignment.

Hours will start, at the earliest, 2:30pm AZ time; Candidates must be able to work any shift including Night Shift, and Saturdays and Sundays.

This position can work remotely

This is a 2nd or 3rd Shift position

This position has a pay rate of $17 - $19/hr


* Answer incoming telephone calls and emails and provide a variety of services to the customer over the telephone and via email.
* Answering questions about facilities/citizen related issues/concerns
* Working with external and internal vendors. Coordinating responses between vendors and the customer
* Updates and maintains weekly, daily and monthly follow up reports
* Enter, dispatch and complete customer Work Orders via computer system, phone or email
* Identify, research and resolve customer issues using multiple computer software systems
* Follow-up via phone or email on customer inquiries not immediately resolved
* Recognize, document and alert the leads or supervisors of trends in customer calls
* Notify technical support of any internet, phone or system issues
* Other duties and projects may be assigned by the supervisor


* High School Diploma or GED
* 2 - 4 years call center experience is required
* Proficient with Outlook, Word, Excel

Keywords: Bergaila, Tempe , Customer Service Support (2nd or 3rd Shift) (Remote), Other , Tempe, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Tempe RSS job feeds