Posted on: March 17, 2023
Our Company: -Quarterra Group, Inc., a wholly-owned subsidiary of
Corporation (NYSE:LEN and LEN.B), is a multi-strategy, real estate
alternative asset management company comprised of two rapidly
verticals: Multifamily and Single-Family Rental. - Launched in
Quarterra Multifamily, previously known as LMC, is among the
active developers, builders, and managers and has been on the
Council's (NMHC) annual Top 50 list for eight consecutive years.
Single-Family Rental launched in 2020 to provide individuals,
families who prefer to rent over home ownership the opportunity to
exceptional neighborhoods with great amenities. For additional
information, please visit Quarterra.com.
Summary of Position: -The Leasing Professional executes the
community's marketing, leasing, and renewal strategies to achieve
occupancy, revenue, and resident retention goals by performing all
leasing related activities, providing resident satisfaction
throughout the term of the lease, and securing resident lease
renewals. -Principal Duties and Responsibilities:
- Perform all sales and leasing activities to achieve the
community's revenue and occupancy goals: greet and qualify
prospective residents, conduct community tours and show apartment
homes, process applications, prepare the lease and move-in package,
and ensure a smooth resident move-in and lease signing.
- Stay informed about current market and competitor conditions
that may impact the community's occupancy and sales results.
- Utilize the on-site community management software application
(OneSite) to track apartment home availability, record traffic and
leasing activities, manage resident and future resident's data, and
capture critical demographic and other information about existing
and future residents.
- Ensure that the community meets the Company's standards by
inspecting the marketing corridor and leasing tour, communicating
maintenance and upkeep needs to the community's maintenance team
and prepare the leasing office for daily leasing activities.
- Communicate with future guests and new residents to ensure
satisfaction by sending e-mail, thank-you notes, and cards or
making telephone calls or other contacts to finalize decisions to
lease and/or renew.
- Execute activities in support of the community's lease renewal
program by preparing lease renewal letters and packages for
residents, meeting with and contacting renewing residents in
advance of move-out dates and ensuring that lease renewal documents
are signed and implemented on time.
- Respond quickly and courteously to resident concerns and
questions and takes prompt action to solve problems and/or document
and convey resident or other requests to the appropriate
- Complete various accounting, financial, administrative
- Follow established policies and procedures by monitoring and
ensuring compliance with regulatory requirements, organizational
standards, and operational processes related to area of
responsibility and reporting violations or infractions to
- Practice proper safety techniques in accordance with the
Company, community, and departmental policies, procedures, and
standards by immediately reporting any mechanical or electrical
equipment malfunctions, associate/visitor/resident injuries or
accidents, or other safety issues to appropriate person.
- Identify areas for improvement and offers suggestions and
recommendations to improve efficiency and productivity.
- Keep sensitive information highly confidential at all
times.Education and Experience Requirements:
- High School Diploma or General Equivalency Diploma is
- Bachelor's degree in business is preferred.
- Minimum of one year of experience in leasing, sales, or
marketing that demonstrates customer service background sufficient
to resolve customer complaints.
- Communicate effectively to comprehend and complete legal
documents, sell and explain apartment amenities, and answer
questions regarding residency.
- Proficiency in executing sales skills, such as generating sales
leads, conducting sales presentations, qualifying prospects, and
- Proficient with computerized financial and word processing
- Demonstrated mathematical and analysis skills necessary to add,
subtract, multiply, and divide numbers, decimals, and fractions,
and calculate percentages in order to complete, understand and
interpret financial records, budgets, and other fiscal reporting
- Proficiency and fluency in using the internet for marketing,
advertising, and sales-related circumstances, including using
Craigslist, Google and other search engines, and navigating the
internet and websites.Physical Requirements: -This is a position
which requires the Leasing Professional to frequently walk, stand
and climb stairs in/around apartment homes, models, and properties.
Must also have the ability to operate computer equipment, speak,
hear, bend, stoop, reach, lift, and move and carry up to 25 lbs.
Finger dexterity is necessary. -#SB #LI-SB #LI-PMT -
This description outlines the basic responsibilities and
requirements for the position noted. This is not a comprehensive
listing of all job duties of the Associate. Duties,
responsibilities and activities may change at any time with or
Quarterra Group is an Equal Opportunity Employer that prides itself
on diversity and inclusion in the workplace. All qualified
applicants will receive consideration for employment without regard
to sex, color, age, national origin, religion, physical and mental
disability, genetic information, marital status, sexual
orientation, gender identity/assignment, pregnancy or related
condition, protected status, or any other status prohibited by
applicable national, federal, state or local law. Quarterra Group
believes diversity and inclusion among our Associates is critical
to our success and we seek to recruit, develop and retain the most
talented people from a diverse candidate pool.
Keywords: Quarterra, Tempe , Leasing Professional, Other , Tempe, Arizona
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