Customer Service Representative
Company: Roto-Rooter
Location: Tempe
Posted on: March 16, 2023
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Job Description:
Overview:
Call Center Customer Service RepresentativeIf job security, top
pay, excellent benefits, and career advancement representing a
well-known national brand are what you're looking for, Roto-Rooter
is the company for you. We take pride in being a great place to
work and providing excellent pay with top benefits. This position
is at our Arizona Call Center located in Tempe, AZ.
Responsibilities:
Hiring immediately, which may include Saturdays and Sundays.
Bilingual skills preferred, but not required. This is a full-time
customer service position at Roto-Rooters Phoenix area Call
Center.Be the first point of contact with our customers.Obtain key
information from the customer while expressing empathy, a sense of
urgency and confidence that they called the right company and we
will solve their plumbing problems.Data entry, including customer
contact information and relevant details concerning their plumbing
problems. Schedule a service call based on customers availability
and convenience.Discuss additional services and products we have
available that may be helpful.Be a trusted informational resource
for Roto-Rooter customers.
Requirements:
Bilingual skills are a plus!Strong customer service focusAS400
knowledge is preferredPrior call center experience is helpfulAble
to work in a fast-paced environmentExcellent oral and written
communication skillsA Working knowledge of Microsoft Word and Excel
programsSelf-starter who is organized and thorough with attention
to detail
Benefits:
At Roto-Rooter we believe that investing in our employees is the
best investment we can make. We also care about the health and
welfare of our employees and their families. Thats why we are proud
of our extensive employee benefit package including:Medical
insurance with a Prescription Drug CardAccident and Critical
Illness InsuranceDental InsuranceVision InsurancePaid VacationPaid
TrainingLife InsuranceMatching 401K Retirement Savings PlanTuition
ReimbursementProfit SharingRoto-Rooter offers excellent career
paths for military veterans and personnel who are planning to
transition into new civilian professions. Throughout our 86 years
in business, we've learned that service training, and the military
structure veterans are used to, are a good fit at our company.
EEO Statement:
We are an equal opportunity employer and all qualified applicants
will receive consideration for employment without regard to race,
religion, color, sex, gender, age, national origin, veteran status,
military status, disability, gender identity, sexual orientation,
genetic information, or any other characteristic protected by
law.
Advertising Tags:
ACC1#LI-SB2#LI-ONSITE
Keywords: Roto-Rooter, Tempe , Customer Service Representative, Other , Tempe, Arizona
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