Student Services Site Support (Part Time) (Downtown)
Company: Maricopa Community College District
Location: Tempe
Posted on: March 16, 2023
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Job Description:
Student Services Site Support (Part Time) (Downtown)
Job ID: 317398
Location: Rio Salado Community College
Full/Part Time:
Regular/Temporary: Temporary
Hourly Rate
$15.00/per hour
Not Eligible for Benefits
This is a part-time, temporary position not eligible for
benefits.
Work Schedule
Monday - Thursday, up to 19.5 hours per week.
Maricopa Summary
Are you looking for a place to work where you can make a real
difference in the lives of over 200,000 college students every
year?
Would you like to be part of an organization that adds $7.2 billion
dollars to the economy and supports nearly 100,000 jobs in the
fastest growing county in the United States?
Whether you're teaching, working, or learning Make It Happen At
Maricopa County Community Colleges!
About Us
Job Summary
Provides front-line customer service and administrative program
support for academic and career training programs. Engages in
student services including intake, registration, and assessment
scheduling; handles inquiries about career training, testing,
advising, counseling, or other programs and services. Provides
office/clerical support utilizing Excel, Word, and other computer
software to enter student registration, enrollment, demographic,
attendance, and assessment data into program databases; creates
student digital files; supports data collection for projects; works
collaboratively with managers and instructors to troubleshoot and
resolve data issues; supervised by the Program Manager and receives
work direction from the Administrative Specialist.
Essential Functions
50% - Student Support Services: Conducts student intake,
registration, and admissions processes; verifies participants'
program eligibility; coordinates student registration and testing
appointment scheduling; handles phone calls and front desk
inquiries from prospective students; monitors & follows up with
location call log (CRM database); monitors location service email
account; and maintains a knowledge base of current career services
and training programs available; supports laptop checkout process
and check-out research (account holds, other SIS holds); and
interfaces with instructors and staff to support student program
participation and success. Works with AR&R and other
departments (Financial Aid, Testing) to troubleshoot and resolve
student issues (passwords, holds research, account reset)
40% - Data and Record-keeping: Performs data entry (student
demographic and intake/registration information, attendance,
assessment) into reporting databases with a high degree of
accuracy; creates and updates student digital files (SDFs) and
attendance workbooks; Links pertinent documents to student digital
files; conducts peer audits of registration paperwork; supports
administrative specialist with projects, data collection, and
surveys; assists with separating students from the program under
the direction of location managers; utilizes computers and software
daily
10% - Other duties: Provides administrative support to managers and
staff. Collects fees as required and balances payment log. Assists
with classroom/facility set-up as needed; participates in
professional learning and training as required
Minimum Qualifications
High School Diploma or equivalent and one year of prior work
experience required.
Prefer candidates with strong computer skills; prior experience
working in a front-line, fast-paced customer service
environment.
Special Working Conditions
May be required to travel to various locations; may be required to
work various hours and shifts.
Position located at:
Rio Downtown is located at 619 N. 7th Avenue, Phoenix, AZ 85007
How to Apply
Applicants are strongly encouraged to submit a cover letter that
details how the applicant meets the minimum and desired
qualifications. A cover letter may further highlight an applicant's
knowledge, skill and abilities. All minimum requirements must be
met at the time of the application.
Additional materials will not be accepted after the job posting has
closed.
Missing materials or incomplete employment history will not be
considered.
Please ensure your materials clearly provide the following
information.
Posting Close Date
Open until filled
EEO Information
Maricopa County Community College District (MCCCD) will not
discriminate, nor tolerate discrimination in employment or
education, against any applicant, employee, or student because of
race, color, religion, sex, sexual orientation, gender identity,
national origin, citizenship status (including document abuse),
age, disability, veteran status or genetic information.
Title IX
Title IX of the Education Amendments of 1972, states: "No person in
the United States shall, on the basis of sex, be excluded from
participation in, be denied the benefits of, or be subjected to
discrimination under any education program or activity receiving
Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment,
and business environment free of gender discrimination. Incidents
of misconduct should be reported to the college Title IX
Coordinator, as outlined in policy, contact information is
available at this link . Rio Salado College's Title IX/504
Coordinator is O.Tafari Osayande, , 480-517-8196.
Clery Act
The Clery Act is a Federal law requiring United States Colleges and
Universities to disclose information about crime on and around
their campuses. Crime reporting data for each of the Maricopa
Community Colleges, as required under the Clery Act, is available
at this link
To apply, visit
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Keywords: Maricopa Community College District, Tempe , Student Services Site Support (Part Time) (Downtown), Other , Tempe, Arizona
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