Digital Product Lead - Remote

Company: Cranial Technologies
Location: Tempe
Posted on: January 23, 2023

Job Description:

At Cranial Technologies we're not just reshaping heads, we're reshaping lives. Our number one priority is our patients and their families. Families choose us because of the different kind of healthcare experience we offer through exceptional customer service, superior outcomes using the DOC Band and a passion for the babies we treat.The Digital Product Lead is responsible for the conception, development, testing, launch and improvement of new digital products - starting with the consumer-facing website, and eventually expanding to include multi-user portals as well as CRM. They will set and manage the product roadmap, seeing it through to success, working with internal and external stakeholders to shape the future of digital products and journeys. They will work closely with commercial, tech, design and marketing stakeholders to deliver user-centric products to achieve business goals.Responsibilities:Create a product vision and strategy for digital D2C products and user journeys-set an ambitious and clear product vision and communicate it effectively to stakeholders, the team, and the rest of the unit.Understand and improve the requirements, experience, and user journeys of various product stakeholders (patients, physicians, organization, etc.) and how they interact with the digital product(s).Analyze stakeholder requirements and business goals to create a product roadmap.Manage the development, testing and launch process, coordinating internal and external resources to deliver on a regularly prioritized product backlog.Integrate usability studies and research into product requirements to enhance user satisfaction and ensure customer-driven design.Support internal functions (e.g., marketing) on cross-functional initiatives such as website analytics improvement.Develop and maintain KPIs and quantitative measures of product success that are understandable both by internal & external stakeholders of varying organizational levels.Work closely with business to establish each product's business value and support messaging, communication, and customer outreach as necessary.Facilitate release planning with stakeholders as well as weekly demos.Required:Proven experience with launching D2C digital products (incl. websites and multi-user portals) from scratch, experience in wellness/MedTech preferred.Several years of experience managing digital products as a product manager/owner.Experience collaborating with cross-functional stakeholders across commercial, tech, design, marketing, etc.Experienced in facilitating agile ceremonies, managing a backlog/release plan, tracking team level metrics, removing blockers (burndown chart, release burn up, etc.)Strong leader, able to coordinate cross-functional teams as well as be hands-on wen needed.Able to communicate effectively with al stakeholders (business, technical, user), and comfortable with translating business needs to technical requirements and vice versaStrong problem solver with ability to manage and lead the team to push the solution and progress.Not afraid to "roll up the sleeves" and seeks to go outside comfort zone to learn-pushes teams to do the same.Experimental mindset to drive innovation.Desired:Bachelor's degree in a related fieldExperience managing third-party technical talent to deliver products a plus.Deep experience with leading technical teams in an agile setting.Passion to challenge the status quo and find new solutions and drive out of the box ideas-loves and embraces change.Believes in a non-hierarchical culture of collaboration, transparency, safety, and trust.Empowers others to fail, learn, and grow.Benefits Package for Cranial Technologies:Medical and Dental Insurance401k Retirement Plan3.5 Weeks Paid Time OffLife InsuranceShort/Long Term Disability InsuranceThe salary range for this position is $85,000 - $100,000 and is dependent on applicant's relevant skills and experience.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.You will receive a confirmation email stating your application has been submitted. Once your application has been reviewed, you should receive an update on your status via email. Please keep an eye on your spam and junk mail. Please no phone calls regarding the position.If you are unable to submit your application, please email the recruiting department at for assistance.

Keywords: Cranial Technologies, Tempe , Digital Product Lead - Remote, Other , Tempe, Arizona