Digital Product Lead - Remote
Company: Cranial Technologies
Location: Tempe
Posted on: January 23, 2023
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Job Description:
At Cranial Technologies we're not just reshaping heads, we're
reshaping lives. Our number one priority is our patients and their
families. Families choose us because of the different kind of
healthcare experience we offer through exceptional customer
service, superior outcomes using the DOC Band and a passion for the
babies we treat.The Digital Product Lead is responsible for the
conception, development, testing, launch and improvement of new
digital products - starting with the consumer-facing website, and
eventually expanding to include multi-user portals as well as CRM.
They will set and manage the product roadmap, seeing it through to
success, working with internal and external stakeholders to shape
the future of digital products and journeys. They will work closely
with commercial, tech, design and marketing stakeholders to deliver
user-centric products to achieve business
goals.Responsibilities:Create a product vision and strategy for
digital D2C products and user journeys-set an ambitious and clear
product vision and communicate it effectively to stakeholders, the
team, and the rest of the unit.Understand and improve the
requirements, experience, and user journeys of various product
stakeholders (patients, physicians, organization, etc.) and how
they interact with the digital product(s).Analyze stakeholder
requirements and business goals to create a product roadmap.Manage
the development, testing and launch process, coordinating internal
and external resources to deliver on a regularly prioritized
product backlog.Integrate usability studies and research into
product requirements to enhance user satisfaction and ensure
customer-driven design.Support internal functions (e.g., marketing)
on cross-functional initiatives such as website analytics
improvement.Develop and maintain KPIs and quantitative measures of
product success that are understandable both by internal & external
stakeholders of varying organizational levels.Work closely with
business to establish each product's business value and support
messaging, communication, and customer outreach as
necessary.Facilitate release planning with stakeholders as well as
weekly demos.Required:Proven experience with launching D2C digital
products (incl. websites and multi-user portals) from scratch,
experience in wellness/MedTech preferred.Several years of
experience managing digital products as a product
manager/owner.Experience collaborating with cross-functional
stakeholders across commercial, tech, design, marketing,
etc.Experienced in facilitating agile ceremonies, managing a
backlog/release plan, tracking team level metrics, removing
blockers (burndown chart, release burn up, etc.)Strong leader, able
to coordinate cross-functional teams as well as be hands-on wen
needed.Able to communicate effectively with al stakeholders
(business, technical, user), and comfortable with translating
business needs to technical requirements and vice versaStrong
problem solver with ability to manage and lead the team to push the
solution and progress.Not afraid to "roll up the sleeves" and seeks
to go outside comfort zone to learn-pushes teams to do the
same.Experimental mindset to drive innovation.Desired:Bachelor's
degree in a related fieldExperience managing third-party technical
talent to deliver products a plus.Deep experience with leading
technical teams in an agile setting.Passion to challenge the status
quo and find new solutions and drive out of the box ideas-loves and
embraces change.Believes in a non-hierarchical culture of
collaboration, transparency, safety, and trust.Empowers others to
fail, learn, and grow.Benefits Package for Cranial
Technologies:Medical and Dental Insurance401k Retirement Plan3.5
Weeks Paid Time OffLife InsuranceShort/Long Term Disability
InsuranceThe salary range for this position is $85,000 - $100,000
and is dependent on applicant's relevant skills and
experience.Pursuant to the San Francisco Fair Chance Ordinance, we
will consider for employment qualified applicants with arrest and
conviction records.You will receive a confirmation email stating
your application has been submitted. Once your application has been
reviewed, you should receive an update on your status via email.
Please keep an eye on your spam and junk mail. Please no phone
calls regarding the position.If you are unable to submit your
application, please email the recruiting department at for
assistance.
Keywords: Cranial Technologies, Tempe , Digital Product Lead - Remote, Other , Tempe, Arizona
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