Malls - Mgr, Sales Concierge
Company: Bluegreen Vacations
Location: Tempe
Posted on: November 26, 2022
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Job Description:
Malls - Mgr, Sales Concierge 5000 S Arizona Mills Cir, Tempe, AZ
85282, USA Req #7501 Tuesday, August 2, 2022 At Bluegreen
Vacations, we know where our true value lies. It s not in our 60+
resorts spread across the U.S. and Caribbean, it is our associates
the people who work here who we value most.
Bluegreen Vacations is one of the nation's leading Vacation and
leisure companies. We are the official vacation ownership provider
for Bass Pro Shops , Choice Hotels .
Sales Managers are part of our Retail Marketing team which markets
and sells our affordable, family friendly mini vacation packages
through our retail locations based in outlet malls and Bass Pro
shops throughout the country.
As a Sales Manager you will lead and maintain a high-performing
team in a fun working environment! You will be responsible for
staffing, developing and leading a highly impactful forward-facing
sales team of 6-10 Sales Representatives that will engage with
potential customers to generate leads and sell vacation
packages.
Your Sales Reps earn uncapped commission! The more they sell, the
more they earn and the more you earn! On average your team can
close on a sale in less than 10 minutes to happy customers excited
to go on vacation!
Bluegreen is growing and we need leaders that will grow with the
organization. If you thrive in a fast paced and energetic
environment that flourishes with teamwork, we would like to speak
to you about our Career path.
Specific Duties, Activities and Responsibilities Recruits, hires,
trains, schedules, coaches and motivates sales associates. Delivers
a one-on-one conversation weekly with each sales associate.
Develops sales associates for success in their position and future
growth. Responsible for the work performance of the staff in how
they deliver the sales pitch and ensuring that the Company approved
training program Passport to Success is delivered to all
associates. Although significant support and resources are
provided, it is the responsibility of the manager to ensure that
the standards and policies of both Bluegreen and our partners are
upheld. Ensures that professionalism and care are put forth when
going through the Details of Participation with the customer.
Maintains appropriate staffing levels in accordance with operating
hours. The kiosk should be staffed during the same hours of
operation our retail partner is open unless otherwise directed by
their VP or SVP of Retail Marketing. Maintains inventory of and
place orders for all necessary collateral including, but not
limited to, lead slips, pitch cards, maps, etc. needed for selling.
Takes-over and/or enters sales for an associate that is struggling
in an effort to close and train them on how to handle objections
and close sales. Reviews all Medallia Package Sales Surveys and
responding to any Customer Care Agents requests about Sales Alerts.
Immediately reports all customer service issues up to their VP,
Retail Marketing / Regional Director of Marketing. Ensures the
cleanliness of their work environment as well as the compliance of
their associates as it relates to following the company published
dress code, uniform requirements and name badges. Meets or exceeds
budgetary responsibilities as it relates to the generation of Leads
and selling OPC Tours and Vacation Packages. Accurately tracks and
processes payroll collects and maintains sales associate s hours on
timesheets if manual or in the Kronos time keeping system, and
submits to HR within the payroll deadlines. Completes and submits
new hire onboarding paperwork as required by Human Resources.
Follows company policies and procedures including but not limited
to ethics and compliance and ensuring the company approved method
of selling is being trained on and utilized. Job Requirements
Bachelor s Degree or equivalent experience required. Sales or
Marketing experience is required. Previous Management experience is
preferred. Sales Management experience is a plus. Knowledge and
understanding of the timeshare industry, OPC marketing or
telemarketing sales is helpful. Working knowledge of MSOffice Suite
Outgoing; able to converse with customers Our goal is to improve
the quality of work/life by providing equal employment
opportunities for all candidates and team members. Bluegreen
Vacations Corporation believes that diversity and inclusion is
critical to our success, and we seek to recruit, develop and retain
the most talented people from a broad candidate pool. We are a
drug-free workplace, and if offered employment, candidate must be
willing to submit to a background check. EOE/DFW
At Bluegreen Vacations, the health, safety and wellbeing of our
associates, owners and guests are a top priority. We promote fresh
air and good hygiene, take great care to properly clean and
sanitize our facilities, and offer associate benefits such as paid
vacation and sick time, and paid time off to get your COVID-19
vaccine. We are all in this together! Other details
By submitting your interest in this job, you agree to receive text
notifications with additional steps to complete your job
application. You will receive up to 6 messages from the number
"63879". Message & data rates may apply. Please refer to our
privacy policy for more information. Associated topics: assistant
manager, co manager, leader, major gifts officer, major gift
officer, principal, retail store manager, shift supervisor,
supervisor, team lead
Keywords: Bluegreen Vacations, Tempe , Malls - Mgr, Sales Concierge, Other , Tempe, Arizona
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