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Parking Enforcement Officer 83871BR

Company: Arizona State University
Location: Tempe
Posted on: September 20, 2022

Job Description:

Parking Enforcement Officer


Campus: Tempe

Job Description

The Parking and Transit Services Department is seeking a Parking Enforcement Officer with a service oriented demeanor. The Parking Enforcement Officer patrols assigned parking areas to ensure public compliance with parking rules and regulations as set by the Arizona Board of Regents by issuing warnings, citations, direct verbal communication, impounding, and towing of vehicles. Parking Enforcement Officers interact with the public in situations that can range from answering routine university-related questions to addressing situations with irate customers. The successful candidate will be trained to perform maintenance tasks in the parking lots and structure. This position will also assist customers with utilization of parking equipment.

DAYS AND SCHEDULE: This position reports to the DOWNTOWN CAMPUS M-F 2:30p-11p.
Alternate hours may be necessary with advanced notice depending upon operational demands.
Campus operations are open and staffed 24 hours, 7 days a week.

Employees may receive shift differential pay of up to $1.50 additional per hour, for working eligible shifts.

Job Family

Public Safety

Department Name

PTS Ops Evening Shift



VP Code


Scope of Search


Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$20.50 per hour

Close Date




Essential Duties

Patrols assigned area and issues citations or warnings to vehicles including bicycles, in violation of university parking regulations.
Locates lost, stolen and counterfeit permits and takes necessary enforcement action.
Communicate with the public and at times encounters potentially stressful situations including argumentative and frustrated individuals.
Completes a daily log of activity and citations/warnings issued and submits the log to their supervisor at end of shift.
Checks assigned areas for damaged, missing, or malfunctioning equipment pertaining to parking function, and reports any problems to parking services office.
Checks a variety of enforcement lists for vehicles subject to citations and/or impoundment, followed by appropriate enforcement and/or impoundment action.
Assists public with services such as keys locked in a vehicle and battery jump-starts.
Performs general preventive maintenance on assigned vehicles and completes a vehicle inspection form.
Directs vehicles to proper parking areas and enforces parking restrictions for special or athletic events.
Install vehicle immobilization devices and assist Lead PEO with vehicle relocations.
Parking Enforcement Officers may be called upon to provide testimony and documentation of parking citations before an appeals board or state court.
Assists with training new staff in field operations and equipment usage.
May assist other areas with various assignments.
Provides directions or other information to sustain transportation and access solutions for ASU faculty, staff, students, and visitors.
Drives Arizona State University leased, owned or rented vehicles and carts to various ASU locations to perform work.
Utilizes camera system to track gate damage, issue citations and repair gate damage.
Performs gate maintenance to ensure equipment remains fully operational during evening operations.
Performs maintenance task such as painting, pressure washing, sign installation, basic preventative maintenance throughout the assigned campus parking locations.
Manage traffic flow during peak ingress and egress periods for the efficient entry and exit of traffic.
Monitor space availability and utilization; assist with events and reservation accommodations as necessary.
Use of T2/FLEX equipment and programs to provide payment options.
Handles negotiable items.
Repairs equipment.
Uses office equipment.
Tracks data.
Other duties as assigned.

Minimum Qualifications

Six months parking lot operations or related experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. Employee must possess a valid US Driver's license of the appropriate class and required endorsements throughout employment.

Desired Qualifications

Experience in a position that requires application of employer policies, rules and regulations, during the mediation of escalated and sometimes, sensitive, issues raised by a customer, coworker and/or another person(s).
Law enforcement experience that can be gained from working as a police officer, probation officer, security.
Experience working in a position(s) requiring accurate documentation and/or attention to detail.
Demonstrated knowledge of: Microsoft Office applications including MS Word, Excel and Outlook.
Evidence of effective communication skills and writing, including the use of accurate grammar and spelling.
Experience with report writing to document daily activities.
Experience in working in the Parking Industry (1 year).
Valid U.S. driver's license; an MVR will be conducted.
Experience in a customer service position (6 months).

Working Environment

Walks and stands for extensive periods of time.
Works in extreme weather conditions (hot, cold, rain, wind, dust, etc.)
Uses a two-way radio.
Uses office equipment.
Regularly lift up to 50 pounds.
Uses a computer.
Conducts analysis and prepares reports.
Uses math skills.
Uses office equipment.
Completes manual and electronic forms.
Employee must possess a valid US Driver's license of the appropriate class and required endorsements throughout employment.

Department Statement

Parking and Transit Services (PTS) plays an integral role in support of the development of Arizona State University by managing the parking and commuter options on the four campuses. PTS operates numerous shuttle, bus, car-sharing, and carpool programs to provide sustainable transportation options to the campus community. These services assist ASU students, faculty, and staff in traveling to, around and between campuses. PTS employees work in a dynamic and rapidly expanding University department and enjoy the benefits, professional growth, and job satisfaction associated with working for this nationally recognized leader among public institutions and the model for the New American University.

At ASU, we care about our employees. We offer a total rewards package that includes:

AZ state school tuition reduction for employees and their dependents and spouse; all available on day one of employment.
Competitive wages.
Employee assistance for confidential and free behavioral health services.
Generous accrual of paid sick and vacation time.
Low cost dental, health, life and vision insurance benefits.
Paid adoption and fertility subsidies.
Paid time for professional development and volunteering.
Retirement programs with employer match.
Wide variety of employee discounts through ASU partnerships.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

Applicant must be eligible to work in the United States; ASU will not be a sponsor for this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of "equivalent combination" in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor's degree is equal to four years of experience.

Keywords: Arizona State University, Tempe , Parking Enforcement Officer 83871BR, Other , Tempe, Arizona

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