Virtual Personal Banker - Remote (Mountain or Arizona Time Zone)
Company: Firefighters First Credit Union
Location: Tempe
Posted on: August 4, 2022
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Job Description:
Job Description Candidates must reside in Mountain or Arizona
Time Zone. For over 86 years, we have worked to create trusting
relationships with our fire family. The bonds we build are the
foundation of our credit union. As the largest, exclusive
firefighter credit union in the nation with $2.0B in assets, we
serve over fifty thousand members in more than seven hundred fire
departments. Currently, we have an immediate opening for a Member
Advisor to join our team to support Virtual Branch (Call/Contact
Center). Utilizing our Service Enablers to be available, connect
with the members, handle their requests, look out for them, and
going above & beyond allows MAs to interact with members over the
phone to Improve the Financial Lives of Our Fire Family. Typical
responsibilities: Recommend FFCU financial products and services to
members to meet individual member needs. Process and manage member
accounts and/or open new and sub-accounts. Process, manage and
decision consumer loan applications per consumer lending policies
and underwriting guidelines. Process and manage credit and debit
cards. Troubleshoot, research, respond, and provide training on
member services technology and related issues. Work with other
employees and departments to ensure member requests are processed
for investments, mortgages, business loans, and insurance.
Participate in special projects and perform other assignments as
needed. May occasionally travel to attend meetings, conferences,
training, or other work-related events. Basic Qualifications:
Experience in one or more of the following: technical support,
sales, customer service, or banking. Experience with consumer loan
application processing. Firefighters First Federal Credit Union is
an Equal Employment Opportunity and Affirmative Action employer. We
do not discriminate based upon race, color, religion, age, gender,
marital status, physical or mental disability, medical condition,
pregnancy, sexual orientation, gender identity or expression,
national origin, veteran status, genetic information, or any other
status protected under federal, state, or local law. Firefighters
First Credit Union is committed to providing access, equal
opportunity and reasonable accommodation for individuals with
disabilities in employment, its services, programs, and activities.
To request reasonable accommodation, contact Human Resources at
careersfirefirstcu.org or 323-550-2214.
Keywords: Firefighters First Credit Union, Tempe , Virtual Personal Banker - Remote (Mountain or Arizona Time Zone), Other , Tempe, Arizona
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