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Security Gate Guard

Company: A3 Smart Home
Location: Tempe
Posted on: June 19, 2022

Job Description:

We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. The Smart Home, Security Officer is responsible for manning the gate house of the community they are assigned to by providing the residents, guests of residents, vendors, etc. an exemplary level of service. They keep the community safe by determining what vehicles are authorized to enter. They must maintain a professional appearance and demeanor at all times. Why Work For Us?

  • Starting Pay- $15. 00 hourly with opportunity for annual increases
  • Benefits - Medical, Dental, Vision, wellness program and more!
  • 401k Matching - $1 for $1 company match up to 6% of pay
  • Annual Incentive Plan - Eligibility to participate in AAA NCNU annual bonus plan
  • Paid Time Off - Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
  • Collaborative Environment - AAA will value your contribution to providing exceptional service to our membersEssential Duties
    • Welcome residence as they enter the community
    • Follow community guidelines to grant / deny access to homeowners, visitors and vendors
    • Follow all unique duties listed for the gated community and gatehouse.
    • Follow the "Community Residential Post Orders."
    • Build rapport with the residence and provide exceptional customer service at all times.
    • Remain alert and attentive the entire shift
    • Proper completion of Incidents Reports.
    • Proper completion of all other forms associated with access control and/or gatehouse operations
    • Prepare and submit to the Team Lead necessary information/data for the preparation of the monthly "Gate Activity Report"Knowledge and Skills
      • Strong written and verbal communication skills
      • Desire to help customers and provide exceptional customer service with every interaction
      • Effective listening skills with the ability to respond professionally and empathetically
      • Strong attention to detail and ability to multitask
      • Able to arm/disarm an alarm system.
      • Operate safety equipment, e.g., fire extinguisher, panic button, etc.
      • Intermediate computer skillsEducation and Experience
        • High school diploma or equivalent GED, required
        • 1 year of customer service experience
        • Experience in the security industry is preferred
        • Must be at least 18 years old
        • Must obtain and maintain an Arizona Security Card Certification (Guard Card)
        • Must be able to work overtime as neededWorking EnvironmentMust be able to lift and or move up to 40 pounds. Required to sit or stand for extended periods of time and must be able to walk, climb, balance, stoop, kneel, crouch, and crawl. Ability to stand for two (2) or more hours uninterrupted.#OSC_RX

Keywords: A3 Smart Home, Tempe , Security Gate Guard, Other , Tempe, Arizona

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