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Mortgage Servicing Claims Supervisor (Remote)

Company: Computershare
Location: Tempe
Posted on: June 17, 2022

Job Description:

Location. RemoteSalary Range: $53,000 - $71,000 per year(Must have leadership and Mortgage Caims experience)We give you a world of potentialComputershare has an exciting opportunity for a Mortgage Servicing Claims Supervisor to join our team.We are an industry leader in mortgage servicing solutions for the financial services and investment banking industries. We have a great opportunity for you to show your skills in leadership as an encouraging Mortgage Servicing Claims Supervisor, a position rooted in Specialized Loan Servicing.Sounds interesting? Keep on reading to find out a bit more about what you'll be doing, and the type of person that we're looking for.A role you will loveCome and join our top-rated Computershare Loan Services team today in our Mortgage Claims department. This position is responsible for managing a population of mortgage insurance claims and providing supporting documentation to see claims through to completion. All items must be provided on time, by monitoring claims on a daily basis and working with Mortgage Insurance carriers to ensure all claim requirements are met.With confidence and enthusiasm, the Mortgage Servicing Claims Supervisor will also guide and influence their team to achieve common goals and results by providing vision and direction. You will support the day-to-day activities of your team. This position will be completed remotely with flexible day time hours, Mon-Fri with consideration of business needs. Because you are a natural leader, you will also be a strong example for your team to look to for guidance, while keeping your team motivated and encouraged.Some of your key responsibilities will include:

  • Manage, lead and motivate department staff to achieve department goals, and maintain approved department standards for quality and production.
  • Monitor and assist with day to day processes and handle all escalations that require management review.
  • Review and report on a regularly scheduled basis any trends in operational reviews and / or trends in reporting results, including monthly reports to Investors.
  • Monitor industry changes in the business climate
  • Ensure 100% compliance with all department and company procedures.
  • Other duties or tasks as assigned by management.
    What we need from youAs you've probably gathered by now, we are looking for somebody with a real passion for helping people and will have the ability to build up their teams while coaching them to success. This is a high-level, performance enhanced position that requires comprehensive knowledge of Mortgage Servicing with regard to claims.
    • 5+ year of mortgage servicing experience.
    • 2+ year of responsibility in a leadership role
    • Strong understanding of mortgage default servicing.
    • Experience and knowledge with Mortgage Insurance claims or GSE claim or Government claims or Private label claims.
    • Ability to work with various individuals and departments across the company in order to access and understand information/data required for analysis.
    • Strong proficiency in all Microsoft Applications.
    • Must possess strong organizational skills, ability to multi-task multiple priorities, and demonstrate strong decision-making skills simultaneously.
    • Demonstrated ability to manage and coach individuals to success.Preferred:
      • Bachelor's degree (B. A.) from four-year college or university
      • Prior experience with mortgage originations
      • Prior experience with accountingA company to be proud ofComputershare (ASX:CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 40,000 clients. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere. #worldofpotentialRewards designed for youEmployee Share Plan. Set aside salary to purchase shares in our company and you'll increase your investment when you receive a generous company contribution towards additional shares.Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family.Save for Your Future. We will support you along your retirement savings journey.Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.Employee Discounts. We've partnered with other organisations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.Compensation. $53,000 - $71,000 per year. Additional Pay: Eligible for discretionary bonus.A diverse and inclusive place to workComputershare celebrates the diversity of our people, and we welcome applications from everyone.We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes. We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information.Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.Covid-secureWe've kept our business running during the pandemic by moving most of our employees to remote working, and by creating and maintaining a safe environment for those people who need to be in the office. We carefully limit the amount of people at our locations and ensure that those who cannot work remotely are kept safe with proper distancing and protective equipment. Face coverings will be required when in an office per the Computershare COVID-19 Policy for US Employees

Keywords: Computershare, Tempe , Mortgage Servicing Claims Supervisor (Remote), Other , Tempe, Arizona

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