Loyalty Product Lead
Company: Circle K
Location: Tempe
Posted on: June 17, 2022
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Job Description:
Job Description Summary Circle K has an ambition to double
it---s business in the next several years through making its
customers--- lives a little easier every day by delivering
differentiated, delightful customer experiences. Technology
leadership and customer technology capability will be a critical to
achieving this goal. A key focus area is to innovate the Customer
Journey and deliver on our digital channel offerings. That---s
where you come in, we are looking for a Loyalty Product Lead to
join our team. This a newly created role within our Global
Technology team, that will be responsible for bringing our Loyalty
strategy to live through technology and digital capabilities.
Reporting to Director Loyalty Technology you will be a key partner
to our Global Marketing team. Responsibilities Act as the voice of
the customer to guide all stages of software development, including
user story development, sprint planning, and prioritization of the
product backlog. Understand business and end-user needs; identify
and prioritize features to be delivered to meet those needs. Work
with business and technical stakeholders to develop and document
user stories. Participate in sprint planning to determine the
team---s objectives for the upcoming sprint. Prioritize and
maintain the product backlog. Participate in agile ceremonies such
as stand-ups, story refinements, and team retrospectives; ensure
the team has a clear understanding of priorities and next steps.
Lead the sprint review meeting to present the output from the
sprint to key stakeholders. Analyze feedback from sprint reviews,
and other data such as end user feedback and operational metrics,
to identify and understand product needs. Work with the development
team to create acceptance criteria and definitions of failures and
done. Assist the team on the development of feature tests, test
cases, and regression tests. Set expectations with business
stakeholders for delivery of new capabilities, features, and
functionalities. Qualifications Bachelor---s degree (or equivalent
years of experience). 3 years of relevant work experience with
experience in a product owner role preferred. Product owner
certifications (e.g. Certified Scrum Product Owner, SAFe Product
Owner Certification) a plus. Preference for Candidates that have
previous experience with Brierley Loyalty Engine, Adobe Campaign
and Adobe Experience Cloud. Ability to understand complex business
problems and identify and interpret business needs. Advanced
knowledge of agile development methodologies. Demonstrated
facilitation and influencing skills to drive decision making among
stakeholders with diverse perspectives and priorities. Demonstrated
ability to communicate complex technical information in a condensed
manner to various stakeholders verbally and in writing. Strong
problem solving and analytical skills. Knowledge of agile planning
tools (e.g. JIRA, Confluence) preferred. Circle K is an Equal
Opportunity Employer. The Company complies with the Americans with
Disabilities Act (the ADA) and all state and local disability laws.
Applicants with disabilities may be entitled to a reasonable
accommodation under the terms of the ADA and certain state or local
laws as long as it does not impose an undue hardship on the
Company. Please inform the Company---s Human Resources
Representative if you need assistance completing any forms or to
otherwise participate in the application process.
Keywords: Circle K, Tempe , Loyalty Product Lead, Other , Tempe, Arizona
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