Ropes Course Attendant
Company: Great Wolf Resorts
Location: Tempe
Posted on: May 15, 2022
Job Description:
INCREASED PAY RATES - $16.00/HOURThe -Ropes Course Attendant
-ensures customer safety and satisfaction while guests navigate
across bridges and ropes to Howlers Peak. The Attendant is
responsible for guest registration, supplying equipment, education,
and adherence to proper safety protocol.Essential Duties &
Responsibilities
- Communicates with guests to process registration and complete
orders
- Educates guests on the Ropes Course experience, proper
technique and use of equipment, and safety guidelines
- Outfits participants with correct safety equipment, makes
adjustments, and properly attaches sling line to harness and
overhead track
- Inspects all safety equipment to ensure proper function
- Ability to assess and assist in possible emergency situations
and help scared participants
- Ensures the daily operation adheres to operating procedure
guidelines
- Provides outstanding customer service and engages in suggestive
selling
- Assists in merchandising functions including display and store
design, inventory receiving, stocking, and merchandise pricing
- Performs cash-handling functions, including point-of-sale (POS)
system, registers, and daily reporting
- Ensures attraction adheres to the highest standards of
cleanliness, presentation, and service
- Must successfully complete ropes course and annual training
covering operating procedures and technical competencies
- Assists in other retail outlets/attractions as neededBasic
Qualifications & Skills
- Must be 18 years or older
- Some High School education or equivalent
- Must be comfortable being at heights of 30 feet or more for
extended periods of time
- Flexibility regarding scheduling based on business demands
- Experience utilizing basic math skills with ability to add,
subtract multiply and divide
- Proven customer service skills and communication skills; able
to read and interpret English language manuals relating to safety,
operations, and procedures
- Successful completion of a criminal background check and drug
screenEqual Opportunity Employer/Protected Veterans/Individuals
with DisabilitiesThe contractor will not discharge or in any other
manner discriminate against employees or applicants because they
have inquired about, discussed, or disclosed their own pay or the
pay of another employee or applicant. However, employees who have
access to the compensation information of other employees or
applicants as a part of their essential job functions cannot
disclose the pay of other employees or applicants to individuals
who do not otherwise have access to compensation information,
unless the disclosure is (a) in response to a formal complaint or
charge, (b) in furtherance of an investigation, proceeding,
hearing, or action, including an investigation conducted by the
employer, or (c) consistent with the contractor's legal duty to
furnish information. 41 CFR 60-1.35(c)
Keywords: Great Wolf Resorts, Tempe , Ropes Course Attendant, Other , Tempe, Arizona
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