Installation Coordinator

Company: Esler Companies
Location: Tempe
Posted on: May 14, 2022

Job Description:

The Installation Coordinator will interface with customers and installers directly to schedule the window and door installation. This role will be answering incoming calls, making outbound calls, maintaining the flow of correspondence between the installer and customer. We work in a first class environment to achieve our goal of "Signature Service" WHAT YOU'LL BE DOING - THE ROLE Scheduling - This task is to get customers scheduled that have purchased a Renewal by Andersen project. Answers inbound and outbound telephone calls to schedule installation appointments. Assists installation and production team with office tasks and customer service. Accurate and timely reporting reflecting daily/weekly activities. WHAT YOU BRING - THE PERSON Considerable experience in high volume customer service atmosphere High School Diploma or equivalent Ability to meet strict deadlines Excellent oral and written communication skills Keen eye for detail Time management skills Computer proficiency-Microsoft Excel and Outlook Objectivity, professionalism and maturity Flexibility and demonstrated ability to adapt well in a changing environment Accurate, efficient and proven data entry skills WHAT'S IN IT FOR YOU - THE BENEFITS Teammate Safety Program Sick time and Paid time off Healthcare Concierge Service Full Complement of benefits including health, dental, vision, life insurance Wellness Credits up to $1,000 Care Partner Program and Employee Assistance Program Short Term Disability, Long Term Disability, Accidental Death and Dismemberment Insurance Tuition Reimbursement 401k Match Parental Leave Excellent technology Leading world-class brand Community partnership & give back programs Amazing corporate culture Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents. THE RENEWAL BY ANDERSEN ESLER COMPANIES STORY Renewal by Andersen is the full-service window replacement division of 118-year-old Andersen Corporation, the most trusted family of window brands in America. Renewal by Andersen was founded to redefine the home remodeling industry and to offer a different-and better-window-replacement experience. Renewal by Andersen has more than 120 locations across North America. The Esler Companies is the holding company for a fleet of the top Renewal by Andersen (RbA) "affiliates" in Arizona, Colorado, Texas, Oklahoma, Greater Philadelphia, Southern New England, Southern Maine, Northern New Hampshire, and a sales and marketing 'engine' in Northborough, Massachusetts. Esler Companies - Renewal by Andersen is a proud equal opportunity employer. We are committed to fair hiring practices and a welcoming environment for all team members. Take a look at life at Esler Companies - Renewal by Andersen at www.esler.com

Keywords: Esler Companies, Tempe , Installation Coordinator, Other , Tempe, Arizona