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Payments Solution Architect

Company: OSG
Location: Tempe
Posted on: May 12, 2022

Job Description:

Job DescriptionPayments Solution Architect/Sales Engineer - RemoteCompanyClients across a variety of industries turn to OSG to make the most out of their client interactions, resulting in improved working capital & deeper relationships. Leveraging a blend of managed services, technology, and B2B2C SaaS platforms, client's benefit from expertise, operational scale & proprietary data that delivers a frictionless partnership focused on simplicity, reliability & innovation. At the center of our business is EverView™, an integrated platform to link together the moments that matter in promotion, presentment & payment in an omni-channel manner.Said simply, "when you're asked to pay, you pay attention℠."OSG, a global leader in customer engagement management (CEM). Come learn more about how we deliver digital focused, omni-channel experience to our clients! DescriptionThe ideal candidate will have a strong sales orientation, helping sellers advance the sales process on powerful B2B2C payments solutions for a fast-paced firm experiencing rapid transformation. While you may have previous experience in sales, you know your greatest contribution comes from creating the conditions of success for others. You're also eager to see the impact of your work and take comfort in knowing no two days will ever be the same. In addition to serving as a trusted advisor to your sales teammates, you are also an invaluable resource in understanding the dynamics across the buyer's decision team and solving the client's pain with the right solution. Your superb communication and leadership skills in a fast-paced, cutting-edge, technology-driven environment will be essential as we launch new products and create a new category.Possessing a curious mindset, this role will have the ability to create relationships with sellers and clients while designing solutions and providing guidance for the future product roadmap, which ultimately influences all parts of the organization including Commercial, Marketing, Product and the overall customer journey.Working remotely, the individual will have the opportunity to work and engage throughout the organization, including the C-suite.Even though we are a highly respected and established company we operate with the passion and culture you'd expect from an exciting start-up. Expectations are high, and the addressable market and your personal opportunity, is even greater. In fact, this role may well be the most interesting and rewarding career move you have ever made. You will be supported, coached and you'll have the opportunity to join a firm that is selling a transformational solution that genuinely meets the needs of our clients and their customers. We can't wait to meet you. Success CriteriaSpecific KPI's include, but are not limited to:Booking $'s and Margin ProfileDrive bookings and revenue predictabilityVelocity – Deal speed through the revenue cycleVelocity – Deal speed through the revenue cycleWin Rate (New Logo and Cross-Sell)Conversion Rates – Progress by StagePredictable Growth – Identifying best opportunities Carry CapacityKey ResponsibilitiesSupporting sales to qualify early-stage payments opportunities and assist sellers in making go/no-go decisionsUnderstand buyer's requirements, current technical environment, deal economics and needsWork internally and externally to scope an appropriate solution for a buyerDemonstrate and present the capabilities of a solutionPartner with Product Management and Engineering teams to provide voice of the field and voice of the customer feedback to inform solutions roadmapTransition knowledge and relationships to client engagement team, monitor progress and re-engage as neededProvide support for channel partnersLive out the values of our organization including:

  • Be Curious: Become a learn-it-all individual
  • Be Open: What we did yesterday was then, today is now. We can leverage both
  • Be Collaborative: We succeed together, we celebrate together, we support each other
  • Be Coachable: Feedback is a core component for growth
  • Be Successful: Achieving goals is a foundational to a high-performing cultureQualificationsPrevious experience in Sales or as a Solution Architect/Sales Engineer in the Payments/Merchant Acquiring industry Deep experience with both Card-Present and Card-Not-Present acceptance environments, as well as all leading payment types (i.e., card, ACH, digital wallets, BNPL, etc.) Strong working knowledge of card network interchange structures and merchant acquiring industry pricing models Familiarity with complex sales and SaaS buying cycles and deal structures Strong demonstration and presentation skills, especially in a virtual environment Expertise in following one or more enterprise sales methodology (e.g. Challenger, Corporate Visions, MEDDIC, Sandler, Spin) Experience with modern sales tools (e.g. Salesloft, Saleshood/Highspot, Buyer Sites, Deal Rooms) Motivated self-starter who can effectively work under pressure in a fast-paced firm experiencing rapid transformation Competitor: High drive, commitment to win, willingness to compete and "be the best""Plus" QualificationsStrong working knowledge of Payment Facilitators, payment gateway processes/technology, and semi-integrated POS environments Experience with payment processing solutions in the government, property management, and consumer financial services markets Experience in C-level sales presentations, specifically the CFO, CMO and CXO Prior Digital Transformation sales experience Difference MakersWhile education & experience are essential pre-requisites, there are several elements that will separate a good from great candidate, including, but not limited to:Customer-centricity Tech Savvy Irresistible energy Amazing collaborator Insatiable curiosity Problem solver Driven to get things doneBenefits:
    • PTO
    • Medical, dental, vision plans, employee assistance program, as well as life insurance and LTD plans
    • Supplemental life insurance
    • Voluntary accident and critical illness insurance, respectively
    • Flexible Spending Account available
    • 401k planOSG offers equal employment opportunity and will not discriminate on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.RSROSG

Keywords: OSG, Tempe , Payments Solution Architect, Other , Tempe, Arizona

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