Account Representative

Company: OneMain
Location: Tempe
Posted on: May 11, 2022

Job Description:

Skip to main contentTALENT COMMUNITY WORKING HERE CAREER AREAS SEARCH JOBS ABOUT USSAVED JOBS (0)OMF.COMJob DetailsKeywords:Location:Radius:Miles5 miles15 miles25 miles35 miles50 milesSEARCHJOB MATCHINGVIA LINKEDINAccount Representative, Auto Purchase ProgramTempe, ArizonaOverviewSuccess ProfileResponsibilitiesBenefitsConsumer Lending Specialists listen to our customers' financial needs, then empower them with access to affordable financing for life's expenses. Our Specialists are friendly, community-oriented and go the extra mile to build relationships with our customers. Supported by robust training, this position is an excellent way to begin a financial services career.Full Time and Part TimeLevel: Entry to Mid-LevelTravel: MinimalBack to Job Navigation (Overview)Success ProfileWhat makes a successful Consumer Lending Specialist at OneMain?Check out the traits below to see if you have the right mix.CommunicatorGoal-orientedAchieverPersonableAdaptableEntrepreneurialBack to Job Navigation (Success)ResponsibilitiesFull Job Title: Account Representative, Auto Purchase ProgramJob Number: R2202-29698Location: Tempe, ArizonaDate Posted: 03/30/2022At OneMain, our Centralized Auto Purchase Program Account Representatives serve as the initial contact for customers with a variety of financial needs. You will communicate with Dealer, Merchants, and customers in handling the appropriate products or services OneMain offers by listening and understanding their financial situation in a call center environment. The position will require strong knowledge of OneMain's personal lending products and a high level of motivation to meet or exceed goals.Responsibilities: Reaching out via outbound calls or responding to inbound calls from potential customers. Communicate with Dealer and Merchants in handling escalated situations.Close partnership with supporting business partners such as Product Support Managers, Central Verification, and Central Underwriting.Assist in collateral swaps and unwinding of purchase loans.Identify defects which will delay our defined timeline with the customer and escalate to ensure all pertinent parties are notified and new timelines are mutually agreed upon. In addition, work with senior management and project teams for necessary process and system enhancements.Partner closely with your team and peers, with an understanding that the above defined milestone events are of the utmost importanceProcessing applications and closing sales for Secured Title or Auto loans. Implementing key strategies to drive growth as well as demonstrating exemplary customer service standards and a high level of energy to exceed goals. Reading and understanding credit bureau reports and maintaining a high level of personal lending product knowledge. Maintaining awareness of company policies and procedures, federal / state laws and providing guidance to other team members to ensure compliance. Actively marketing and selling OneMain lending products and services and demonstrating strong collaborative skills within a team environment. Our center hours of operation are 8am-8pm, offering flexible scheduling options and the ability to work from home.**Sign on bonus of $1500 will be paid in 1 installment after 90 days of employment. Team member must be active at the time of the payout. Not applicable to current OneMain team members.**Requirements: High School Diploma or GED. Ability to multi-task. Strong time management skills. Sense of urgency in meeting or exceeding application processing goals. Preferred Requirements: 2 or more years' experience in inside sales, customer service, retail, or call center environment. Basic understanding of credit or personal finance concepts. Bilingual in Spanish/English a plus.A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career with access to a variety of robust training programs and opportunities to advance toward leadership roles such as Team Lead, Supervisor, and Manager. Other team member benefits include competitive pay, variable incentives tied to business performance, medical, dental, vision, 401(k), paid time off, paid volunteer time, tuition reimbursement and more.OneMain Financial is the country's largest lending-exclusive financial company, a trusted name in lending for over 100 years. Since 2005 alone, we have looked beyond customers credit scores to lend more than $152 billion to 16.2 million people looking for simple, affordable loans. With branches across 44 states, we're proud partners of the families and communities we serve. They turn to us to help meet important financial needs, including debt consolidation, medical expenses, household bills and auto purchases. It's all about doing the right thing - a mission that hasn't changed for more than 100 years.#salesKey Word Tags Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager TraineeOneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.Back to Job Navigation (Responsibilities)

Keywords: OneMain, Tempe , Account Representative, Other , Tempe, Arizona