Account Representative
Company: OneMain
Location: Tempe
Posted on: May 11, 2022
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Job Description:
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DetailsKeywords:Location:Radius:Miles5 miles15 miles25 miles35
miles50 milesSEARCHJOB MATCHINGVIA LINKEDINAccount Representative,
Auto Purchase ProgramTempe, ArizonaOverviewSuccess
ProfileResponsibilitiesBenefitsConsumer Lending Specialists listen
to our customers' financial needs, then empower them with access to
affordable financing for life's expenses. Our Specialists are
friendly, community-oriented and go the extra mile to build
relationships with our customers. Supported by robust training,
this position is an excellent way to begin a financial services
career.Full Time and Part TimeLevel: Entry to Mid-LevelTravel:
MinimalBack to Job Navigation (Overview)Success ProfileWhat makes a
successful Consumer Lending Specialist at OneMain?Check out the
traits below to see if you have the right
mix.CommunicatorGoal-orientedAchieverPersonableAdaptableEntrepreneurialBack
to Job Navigation (Success)ResponsibilitiesFull Job Title: Account
Representative, Auto Purchase ProgramJob Number:
R2202-29698Location: Tempe, ArizonaDate Posted: 03/30/2022At
OneMain, our Centralized Auto Purchase Program Account
Representatives serve as the initial contact for customers with a
variety of financial needs. You will communicate with Dealer,
Merchants, and customers in handling the appropriate products or
services OneMain offers by listening and understanding their
financial situation in a call center environment. The position will
require strong knowledge of OneMain's personal lending products and
a high level of motivation to meet or exceed
goals.Responsibilities: Reaching out via outbound calls or
responding to inbound calls from potential customers. Communicate
with Dealer and Merchants in handling escalated situations.Close
partnership with supporting business partners such as Product
Support Managers, Central Verification, and Central
Underwriting.Assist in collateral swaps and unwinding of purchase
loans.Identify defects which will delay our defined timeline with
the customer and escalate to ensure all pertinent parties are
notified and new timelines are mutually agreed upon. In addition,
work with senior management and project teams for necessary process
and system enhancements.Partner closely with your team and peers,
with an understanding that the above defined milestone events are
of the utmost importanceProcessing applications and closing sales
for Secured Title or Auto loans. Implementing key strategies to
drive growth as well as demonstrating exemplary customer service
standards and a high level of energy to exceed goals. Reading and
understanding credit bureau reports and maintaining a high level of
personal lending product knowledge. Maintaining awareness of
company policies and procedures, federal / state laws and providing
guidance to other team members to ensure compliance. Actively
marketing and selling OneMain lending products and services and
demonstrating strong collaborative skills within a team
environment. Our center hours of operation are 8am-8pm, offering
flexible scheduling options and the ability to work from
home.**Sign on bonus of $1500 will be paid in 1 installment after
90 days of employment. Team member must be active at the time of
the payout. Not applicable to current OneMain team
members.**Requirements: High School Diploma or GED. Ability to
multi-task. Strong time management skills. Sense of urgency in
meeting or exceeding application processing goals. Preferred
Requirements: 2 or more years' experience in inside sales, customer
service, retail, or call center environment. Basic understanding of
credit or personal finance concepts. Bilingual in Spanish/English a
plus.A career with OneMain offers you the potential to earn an
annual salary plus incentives. You can steer your career with
access to a variety of robust training programs and opportunities
to advance toward leadership roles such as Team Lead, Supervisor,
and Manager. Other team member benefits include competitive pay,
variable incentives tied to business performance, medical, dental,
vision, 401(k), paid time off, paid volunteer time, tuition
reimbursement and more.OneMain Financial is the country's largest
lending-exclusive financial company, a trusted name in lending for
over 100 years. Since 2005 alone, we have looked beyond customers
credit scores to lend more than $152 billion to 16.2 million people
looking for simple, affordable loans. With branches across 44
states, we're proud partners of the families and communities we
serve. They turn to us to help meet important financial needs,
including debt consolidation, medical expenses, household bills and
auto purchases. It's all about doing the right thing - a mission
that hasn't changed for more than 100 years.#salesKey Word Tags
Sales, Retail, Loan Sales, Customer Service, Customer Care,
Business Development, New Grad, Newly Graduated, Entry level,
Financial Sales, Management Development, Management Trainee,
Finance, Full-time, Career, Benefits, Customer experience,
Financial Representative, Credit, Leadership, Manager
TraineeOneMain Holdings, Inc. is an Equal Employment Opportunity
(EEO) and Affirmative Action (AA) employer. Qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender perception or
identity, national origin, age, marital status, protected veteran
status, or disability status.Back to Job Navigation
(Responsibilities)
Keywords: OneMain, Tempe , Account Representative, Other , Tempe, Arizona
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