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Representative, Collections

Company: Conn's HomePlus
Location: Tempe
Posted on: May 11, 2022

Job Description:

Job Description
Conns Home Plus is in search of enthusiastic success-driven individuals who look forward to working in a competitive but team building environment. The ideal candidate will have a friendly and firm tone to assist in collecting outstanding balances.

You will:

Provide highest level of customer service

  • Receive payments and post amounts paid to customer accounts
  • Locate and monitor overdue accounts, using a variety of automated systems
  • Works with customers to develop a solution that brings their accounts to current status
  • Educates customers on potential solutions
  • Uses negotiation techniques necessary to solve the customers' delinquency status
    You are:

    Able to work in a fast-paced but fun environment.
    • Performance driven and A team player
    • Excellent at communicating and can be customer service oriented.
    • Comfortable with social interactions and quick to establish rapport.
    • Comfortable sitting at a desk, using a computer for majority, if not all of workday.
    • Able to engage customers and use appropriate negotiation techniques.
    • High School graduate, or have a GED

Keywords: Conn's HomePlus, Tempe , Representative, Collections, Other , Tempe, Arizona

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