Payments Servicing Specialist

Company: Valon
Location: Tempe
Posted on: May 9, 2022

Job Description:

About the CompanyValon's mission is to champion homeowners on their financial journey as the partner they trust with their home and future. We bring simplicity, dependability, and humanity to homeownership. We are a small team of engineers, product people, and experienced servicing professionals who are using technology to drastically improve the mortgage servicing experience for homeowners and lenders.Servicing Operations at Valon The Servicing Operations team powers all of the operations required to keep Valon running smoothly. From onboarding loans to handling insurance and processing payments, the Servicing Operations team ensures that homeowners are continuing to get a first-class experience with Valon, all from behind the scenes. About the RoleWe are seeking an experienced cashiering specialist who will focus on research, payments application, payoff processing, and other transaction-related activities. This servicing position will play an integral role in our payment operations. We are looking for a candidate with sharp quantitative abilities, strong attention to detail, and the drive to ensure that our homeowner and investor funds are given the highest quality stewardship.ResponsibilitiesResearch and apply unidentified check, ACH, and wire paymentsGenerate payoff statements in response to customer payoff requestsReview inbound customer written communications related to payment transactionsHelp inform product development and enhancements by synthesizing and delivering servicing process/platform feedback to senior leadershipIdeal BackgroundBachelor's degree preferred1+ years in a cashiering or payments role at a mortgage or financial company preferredSQL proficiency> Minimum QualificationsExcellent attention to detail and time management abilitiesSharp analytical and math skillsDemonstrated attention to detail and quantitative strengthAbility to work independently and cross-functionally to solve complex problems>

Keywords: Valon, Tempe , Payments Servicing Specialist, Other , Tempe, Arizona