Payments Servicing Specialist
Company: Valon
Location: Tempe
Posted on: May 9, 2022
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Job Description:
About the CompanyValon's mission is to champion homeowners on
their financial journey as the partner they trust with their home
and future. We bring simplicity, dependability, and humanity to
homeownership. We are a small team of engineers, product people,
and experienced servicing professionals who are using technology to
drastically improve the mortgage servicing experience for
homeowners and lenders.Servicing Operations at Valon The Servicing
Operations team powers all of the operations required to keep Valon
running smoothly. From onboarding loans to handling insurance and
processing payments, the Servicing Operations team ensures that
homeowners are continuing to get a first-class experience with
Valon, all from behind the scenes. About the RoleWe are seeking an
experienced cashiering specialist who will focus on research,
payments application, payoff processing, and other
transaction-related activities. This servicing position will play
an integral role in our payment operations. We are looking for a
candidate with sharp quantitative abilities, strong attention to
detail, and the drive to ensure that our homeowner and investor
funds are given the highest quality
stewardship.ResponsibilitiesResearch and apply unidentified check,
ACH, and wire paymentsGenerate payoff statements in response to
customer payoff requestsReview inbound customer written
communications related to payment transactionsHelp inform product
development and enhancements by synthesizing and delivering
servicing process/platform feedback to senior leadershipIdeal
BackgroundBachelor's degree preferred1+ years in a cashiering or
payments role at a mortgage or financial company preferredSQL
proficiency> Minimum QualificationsExcellent attention to detail
and time management abilitiesSharp analytical and math
skillsDemonstrated attention to detail and quantitative
strengthAbility to work independently and cross-functionally to
solve complex problems>
Keywords: Valon, Tempe , Payments Servicing Specialist, Other , Tempe, Arizona
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