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Home Loans Operations Appraisal Associate

Company: Morgan Stanley
Location: Tempe
Posted on: January 16, 2022

Job Description:

Department ProfileOperations is one of the largest divisions in the firm and has diverse responsibilities, including correctly settling and recording millions of transactions per day, identifying and mitigating all operational risks, developing strong client relationships and partnering with technology to realize the full potential of IT and e-solutions. Throughout, the Operations department continually seeks ways to improve while actively supporting the development of new businesses, structures and markets.
Wealth Management OperationsGlobal Wealth Management Operations provides brokerage, investment, and financial services to hundreds of thousands of individual investors. We apply our expertise in serving institutional clients to create new opportunities for people to achieve their personal financial goals. Morgan Stanley has one of the largest retail brokerage networks, with numerous worldwide representatives and retail locations. Our services are tailored to each client's investment objectives, risk tolerance, and financial needs. Products include mutual funds, stocks, bonds, and alternative investments where appropriate, as well as banking, mortgages, insurance and annuities.

Job Description/Position Responsibilities

  • Review daily appraisal escalation reports to identify appraisal orders that require action
  • Monitor the appraisal escalation email box for internal and external escalations, 200+ emails per day
  • Follow up with internal and external parties for action requires for specific appraisal orders
  • Monitor and enter comments in the Company's 3rd party application [Mercury] as needed
  • Obtain appraisal vendor delay reports and distribute to each Appraisal management Company (AMC) for response to communicate to internal partners and follow up, as needed
    • Minimum 2 years of residential mortgage loan processing experience
    • Must have high school diploma / GED
      • Possess strong verbal and written communication and interpersonal skills
      • Applicant must be detail oriented and able to multi task
      • Ability to manage key relationships with internal/external partners
      • Proactively manage third-party process escalations as needed to ensure a timely resolution
      • Ability to manage processes and/or projects without supervision and ensure deliverables are met on timeby Jobble

Keywords: Morgan Stanley, Tempe , Home Loans Operations Appraisal Associate, Other , Tempe, Arizona

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