Company: Aston Carter
Posted on: January 15, 2022
NO PHONES - NO PHONES - NO PHONESShifts Available - Day - Swing
Description:CSA (Customer Support Advocate)
- Responsible for determining when an escalation is necessary and
will determine the correct escalation path based on the
- Strong problem-solving skills
- Excellent communication and support skills
- Maintain high levels of customer satisfactionProctor
- Monitor Test Takers through a live video feed, via a webcam
that is installed on the Test Taker 's computer.
- Utilize professional customer service to communicate
effectively through both written and verbal instruction.
- Must be on time and dependable.
- Must be able to quickly gain the knowledge of creating an
environment for optimal test performance for all test takers and
uphold the confidentiality and integrity of all exams.Top Skills
Details:Help DeskCustomer serviceData
entryDispatchTroubleshootingChat supportQualifications:High School
About Aston Carter:
At Aston Carter, we 're dedicated to expanding career opportunities
for the skilled professionals who power our business. Our success
is driven by the talented, motivated people who join our team
across a range of positions - from recruiting, sales and delivery
to corporate roles. As part of our team, employees have the
opportunity for long-term career success, where hard work is
rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and
consulting firm, providing high-caliber talent and premium services
to more than 7,000 companies across North America. Spanning four
continents and more than 200 offices, we extend our clients '
capabilities by seeking solvers and delivering solutions to address
today 's workforce challenges. For organizations looking for
innovative solutions shaped by critical-thinking professionals,
visit Aston Carter is a company within Allegis Group, a global
leader in talent solutions.
The company is an equal opportunity employer and will consider all
applications without regards to race, sex, age, color, religion,
national origin, veteran status, disability, sexual orientation,
gender identity, genetic information or any characteristic
protected by law.
If you would like to request a reasonable accommodation, such as
the modification or adjustment of the job application process or
interviewing process due to a disability, please call 888-237-6835
or email for other accommodation options. However, if you have
questions about this position, please contact the Recruiter located
at the bottom of the job posting. The Recruiter is the sole point
of contact for questions about this position.
Keywords: Aston Carter, Tempe , CSA/Proctor, Other , Tempe, Arizona
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