Implementation Specialist III
Posted on: January 13, 2022
ADP is hiring a Payroll Implementation Specialist .
Does the opportunity to problem-solve get your blood pumping? Do
you enjoy thinking outside-of-the- box to find solutions?
Are you ready to grow your career at an established, respected,
Do you want to join a dynamic, inclusive team environment with a
culture of collaboration and belonging?
Yes? This could be the role for you. Don't just take our word for
it... read on and see for yourself!
As a Payroll Implementation Specialist, imagine yourself as part of
the "new client welcome committee"... but with a special twist.
When you join our payroll implementation team, you onboard new
payroll clients and get them comfortable using our products and
services. The goal is to make sure our products and services
deliver and exceed client expectations, but you're not doing it
alone. We're with you every step of the way through our
award-winning training programs and world-class service guidelines.
Here, you'll sense you're making an impact and gain the knowledge
and expertise to grow your career in the process.
A little about ADP: We are a global leader in human resources
technology, offering the latest AI and machine learning-enhanced
payroll, tax, human resources, benefits, and much more. We believe
our people make all the difference in cultivating an inclusive,
down-to-earth culture that welcomes ideas, encourages innovation,
and values belonging. We've received recognition as a global Best
Places to Work and a recipient of many prestigious awards for
diversity, equity, and inclusion, including a DiversityInc - Top 50
Company, Best CEO and company for women, LGBTQ+, multicultural
talent, and more. As part of our deep DEI commitment, our CEO has
joined the OneTen coalition to create one million jobs for Black
Americans over the next ten years. Learn more about DEI at ADP on
our YouTube channel: http://adp.careers/DEI_Videos.
Ready to #MakeYourMark? Apply now!
To learn more about Implementation at ADP , watch here:
What you'll do: Responsibilities Implement ADP's payroll solutions.
You'll combine your analytic and project management skills with
your ability to simplify complex information -- helping customers
develop the skills and confidence to use our payroll products with
ease. You'll provide the expert support that makes our integrated
solutions stand out in an increasingly competitive global
Serve as the subject matter expert. You will use your expertise to
help lead the workflow of the project team. You will apply industry
and product knowledge to optimize system configurations and product
Ensure client satisfaction and retention. You will use your
problem-solving and relationship-building skills to provide timely
solution delivery within client-defined timelines. You will remain
engaged with your clients throughout implementation, until your
clients are successfully running ADP solutions and use your
influence and impact to help clients address and analyze their
Resolve issues and provide solutions. With your initiative and
know-how, you'll do this with minimal direction on procedural
matters. With your attention to detail, you will ensure accuracy of
all aspects of client set up.
Collaborate. You'll exchange routine information with members of
your client project team, including priorities, timeliness, and
issues as they arise. You will interact with ADP associates in
sales and customer service. You will be encouraged to provide input
to management on process improvement and product enhancements. You
may also coach, mentor, and serve as an escalation point for
less-experienced implementation specialists.
TO SUCCEED IN THIS ROLE : Required Qualifications
3+ years of experience working in a Business-to-Business client
service/customer service interface or systems integration
High school diploma or equivalent in education and experience.
Bonus points for these: Preferred Qualifications Strong project
management skills and the ability to multi-task Ability to work as
part of a team to accomplish tasks Ability to demonstrate learning
agility and critical thinking skills Ability to recognize basic
procedural issues as they arise, and escalate to the appropriate
level Certified Payroll Professional (CPP) or Fundamental Payroll
Certification (FPC) is a plus.
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: Be yourself in a culture
that values equity, inclusion, and belonging and creates a safe
space for diverse perspectives and insights. Belong by joining one
of nine Business Resource Groups where you can connect globally
with networks and allies who share common interests and
experiences. Grow your career in an agile, fast-paced environment
with plenty of opportunities to progress. Continuously learn.
Ongoing training, development, and mentorship opportunities for
even the most insatiable learner. Be your healthiest. Best-in-class
benefits start on Day 1 because healthy associates are happy ones.
Balance work and life. Resources and flexibility to more easily
integrate your work and your life. Focus on your mental health and
well-being. We're here to provide exceptional service to our
clients, and none of that happens without each of us taking care of
ourselves and being there for one another. Join a company committed
to giving back and generating a lasting, positive impact upon the
communities in which we work and live. Get paid to pay it forward.
Company-paid time off for volunteering for causes you care
What are you waiting for? Apply today!
Explore our COVID-19 page https://jobs.adp.com/covid19/ to
understand how ADP is approaching safety, travel, the hiring
interview process, and more.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:
ADP affirms that inequality is detrimental to our associates, our
clients, and the communities we serve. Our goal is to impact
lasting change through our actions. Together, we unite for equality
and equity. ADP is committed to equal employment opportunities
regardless of any protected characteristic, including race, color,
genetic information, creed, national origin, religion, sex,
affectional or sexual orientation, gender identity or expression,
lawful alien status, ancestry, age, marital status, or protected
veteran status and will not discriminate against anyone on the
basis of a disability. We support an inclusive workplace where
associates excel based on personal merit, qualifications,
experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business
with the highest ethical standards and full compliance with all
applicable laws. We also expect our people to uphold our values
with the highest level of integrity and behave in a manner that
fosters an honest and respectful workplace. Click
https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture
and our full set of values.
Keywords: ADP, Tempe , Implementation Specialist III, Other , Tempe, Arizona
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