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Front Desk Team Lead

Company: Mirabella at ASU
Location: Tempe
Posted on: January 13, 2022

Job Description:

Overview: Mirabella at ASU, a modern, upscale retirement community in downtown Tempe, is seeking a full-time Front Desk Team Lead to assist with front desk issues, oversight, communication, reporting, and processes. You will be responsible for projecting an outgoing, friendly personality while meeting and greeting visitors as well as assisting residents and employees with their needs. Consider joining our excellent Concierge team and apply today!
Compensation Range: $15.00 - $18.00 / hr DOE
Work Schedule: 6:00am 2:00pm ; Flexibility to pick up swing/overnight shifts Want to learn more about who we are? Check out our YouTube video! https://www.youtube.com/channel/UCewYwZVnFNcPq6xFGHyW15g
How Youll Do It: Create and distribute monthly schedule for all receptionist shifts and fill in for shifts as needed.
Schedule and provide training for front desk employees.
Answer phones and provide assistance and information to employees, residents, and guests on a regular basis via phone, memo, fax, email, or in person.
Greet, Screen and assist visitors and guests.
Maintain current files, systems and resident services documentation.
Coordinate resident transportation with Transportation department.
Coordinate Reception and Resident Services operations with the needs of other departments.
Qualifications: Two (2) years experience in clerical office work, reception, scheduling, or a related field.
Prior experience dealing with the public regularly and ability to demonstrate restraint and professionalism in delivering customer service to residents and the public.
Prior experience in a position in which training and advisory functions were the primary role.
Ability to read, speak, write, and follow oral and written directions. Ability to fill out forms, keep accurate records, and submit reports.
Computer skills, including proficiency in Microsoft Office programs. Organizational skills.
Good phone technique. Knowledge of basic office equipment (multi-phone lines, fax machines, computers, typewriters, photocopiers).
What Mirabella ASU offers you: A beautiful and friendly work environment with a dynamic team
A robust benefit package with medical, dental, vision coverage
Employee and Dependent Care Flexible Spending Account
Reimbursement assistance for public transit to work
Paid Life Insurance
Robust and competitive 401(k) matching retirement plan
Paid vacation, holiday and sick time
Free access to our on-site fitness center and pool
On-site employee cafeteria
Competitive Referral Bonus Program
Mirabella at ASU is directly located on the ASU-Tempe college campus which provide a highly attractive work location with nearby options for activities and dining venues
Help us keep our seniors safe. Proof of COVID-19 vaccination is a requirement for employment.

Keywords: Mirabella at ASU, Tempe , Front Desk Team Lead, Other , Tempe, Arizona

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