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Team Lead Core Serv

Company: Exela Technologies
Location: Tempe
Posted on: January 9, 2022

Job Description:

About Exela Exela is a proud sponsor of the 100,000 jobs Mission to employ America's veterans. We believe that hiring veterans is not only the right thing to do for veterans, but it's a great thing to do for our business. Our Nation's military veterans represent the best this country has to offer and they bring meaningful skills to the workplace. Additionally, we are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identification, disability, or veteran status.EOE/Minorities/Females/Veterans/DisabledJob Description Job Summary/Objective: The Team Lead is responsible for supporting the activities within a department of a specific facility. In addition, the Team Lead oversees the daily department production activity and facilitates departmental workflow, while working closely with the Supervisor and/or Manager. The Team Lead also trains, assists, and monitors staff. Essential Functions and Responsibilities: --- Inform, implement, and communicate all departmental and company policies and procedures.--- At the direction of the Manager, Team Lead may communicate directly with the client and/or client personnel on the status of requests, disposition of inquiries, etc.--- Assure that inventory audits are performed regularly, escalating any and all non-reconciled discrepancies to the direct Manager.--- Assure that appropriate production level documentation is completed for all production staff.--- Complete production and quality assurance reports.--- Train new staff as needed, and coach/counsel staff with the assistance of the Manager.--- Delegate and direct daily workflow need to employees.--- Monitor employee performance and attendance and submit appropriate documentation to the Manager for disciplinary and performance review purposes.--- Receipt, retrieval, and delivery of all requested files and/or containers per client request and within established Service Level Agreements--- Assure that safety protocols are followed at all times, escalating any issues directly to Management.--- Perform daily inspection of facilities, assuring the production site is clean, organized, and free of hazards as well as inspecting all entry points of breaches and/or potential breaches to building security. Escalate immediately, any issues of concern to Management.--- Additional responsibilities and duties may be assigned. Qualifications :KNOWLEDGE/EXPERIENCE/SKILLS: Minimal requirements for education, knowledge, and experience:--- High School Diploma or GED. Associate's Degree preferred.--- Previous leadership experience required.--- 1 - 3 years of production and/or clerical experience required.--- Proficient in Microsoft Office.--- Good communication skills, both written and verbal.--- Proficient analytical, decision-making, and problem-solving skills.--- Demonstrated excellent interpersonal/relationship skills--- Excellent prioritizing and time management skills.

Keywords: Exela Technologies, Tempe , Team Lead Core Serv, Other , Tempe, Arizona

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