TempeRecruiter Since 2001
the smart solution for Tempe jobs

Claims Supervisor

Company: LogistiCare
Location: Tempe
Posted on: November 22, 2021

Job Description:

The Claims Supervisor assists with the management of the Claims Department and acts as a liaison between the transportation providers and ModivCare by performing the following duties.


* Supervise, manage and develop a Claims team to meet operational and contractual goals
* Coach and mentor each team member of the Claims team in order to maximize his/her potential
* Timely completion of each team member's performance review
* Provide a high level of customer service to the Operational offices supported by the Claims team and the Claims office.
* Research issues regarding the processing of transportation claims
* Review the team's work performance to ensure accuracy and efficiency
* Work through the Claims team to handle claims disputes with transportation providers and/or members. This will include dealing directly with the transportation providers and/or members if an issue is escalated
* Oversee the mailing of claims payment checks with the appropriate explanation of payment
* Create, analyze and report on the statistical information regarding the performance of the claims department
* Ensures all Claims office deadlines are met
* Ensure the adherence to all company policies and procedures by each Claims team member
* Develop and improve work processes
* Perform other duties as assigned
* Supervisory Responsibilities

* Directly supervises Claims team (which may include, but not limited to, the following functions: Claims Processor, Claims Processor Lead, Claims Processor QA, and Claims Coordinator).

* This supervisory function must be carried out in accordance with all of ModivCare's policies as well as any applicable laws. Responsibilities include assisting in interviewing, hiring, training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.



* High School Graduate or General Education Degree (GED) required
* Bachelor's level degree preferable

Skills & Experience

* 3+ years data processing experience preferred
* 2 years demonstrated experience leading and supervising a team
* Experience with healthcare related billings. This should include a working knowledge of HCPCS, ICD-9 and Condition codes
* Knowledge of and proficiency in quality improvement tools and processes
* Demonstrated initiative; and ability to follow instructions and complete assignments in a timely manner
* Proven experience dealing with crisis and ability to create processes that best benefit the entire team
* Model excellent customer service and phone skills
* Strong management and organizational skills
* Able to handle multiple tasks simultaneously
* Ability to accurately type 35+ corrected words per minute
* Proficient in Microsoft Word, Excel, Access and Outlook
* Ability to read and write English fluently; bi-lingual a plus

We value our team members and realize the importance of benefits for you and your family.

ModivCare offers a comprehensive benefits package to include the following:

* Medical, Dental, and Vision insurance
* Employer Paid Basic Life Insurance and AD&D
* Voluntary Life Insurance (Employee/Spouse/Child)
* Health Care and Dependent Care Flexible Spending Accounts
* Pre-Tax and Post -Tax Commuter and Parking Benefits
* 401(k) Retirement Savings Plan with Company Match
* Paid Time Off
* Paid Parental Leave
* Short-Term and Long-Term Disability
* Tuition Reimbursement
* Employee Discounts (retail, hotel, food, restaurants, car rental and much more!!)

Salary starting at $50,183/annually

ModivCare is an Equal Opportunity Employer.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: LogistiCare, Tempe , Claims Supervisor, Other , Tempe, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Tempe RSS job feeds