Customer Service Rep (Bilingual)

Company: Interior Talent, Inc.
Location: Tempe
Posted on: November 17, 2021

Job Description:

Customer Service/Support Rep **Ability to speak Spanish**The primary responsibility of the Customer Support role is to assist showroom and network consultants in the sales cycle, adding value to create customers for life. This includes problem-solving, tracking orders, communicating backorders, scheduling deliveries, and troubleshooting issues. Most of the customer interactions will be by phone or email.Qualifications

• Associate's degree or higher
  • 1+ years of customer service role within wholesale, retail, or hospitality
    • Previous experience in a customer-facing role highly sought after
      • Proficient with Microsoft Office (Excel, Word, Outlook, etc.)
        • Strong collaboration skills to support colleagues and client needs
          • Outstanding customer service and verbal communications skills
            • Active listening to understand the core issue and demonstrate empathy
              • Ability to prioritize customers based on deadlines
                • Self-structured to manage workload
                  • Maintain composure and demonstrate urgency to give the customer confidence that their issue(s) can be resolved timely.
                    • Able to build and maintain a positive working relationship with customers, vendors, and coworkersCompensation and Benefits
                      • Hourly pay range based on experience and certifications
                      • Benefits Package - health, dental, 401K, Short/Long Term Disability, Paid Time offFor immediate review and consideration, contact: Bre Mona - Bre @InteriorTalent.com (Please remove the space after my name and before @ in my email to contact me directly)For all active Interior Talent job listings, please visit Jobs.InteriorTalent.comWhy work with Interior Talent?
                        • OUR CLIENTS hire us to FIND YOU
                        • Exclusively focused on the Architecture and Design industries
                        • We work with the DECISION MAKERS - Owners, Principals, Directors, and HR
                        • CONFIDENTIALITY & PROFESSIONALISM: We assist with the entire process so that looking into a new opportunity is DISCRETE and CONFIDENTIAL - we highly value your current position and will never do anything that would bring your future into jeopardy
                        • EXPERTISE: In the industry since 2003
                        • We are your advocate and WE GET IT - we know making a career decision is difficult and we're here for you throughout the whole processwww.InteriorTalent.com_IND4CSR, Customer Support, Customer Service Rep, Sales Coordinator, Inside Sales, Sales Rep, Account Coordinator, Account Manager, Support Services, Support Staff, Account Executive, Inside Sales Rep, Support Sales Rep, Team Support, coordinator, Project coordinator, Sales coordinator, Sales Account CoordinatorJob Type: Full-timePay: From $17.00 per hourBenefits:
                          • 401(k)
                          • 401(k) matching
                          • Disability insurance
                          • Health insurance
                          • Paid time offSchedule:
                            • Monday to FridayExperience:
                              • customer service within wholesale, retail or hospitality: 1 year (Preferred)
                              • team support: 1 year (Preferred)Language:
                                • Spanish (Preferred)Work Location:
                                  • One locationWork Location: One location

Keywords: Interior Talent, Inc., Tempe , Customer Service Rep (Bilingual), Other , Tempe, Arizona