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Lead Claims Processor

Company: LogistiCare
Location: Tempe
Posted on: November 16, 2021

Job Description:

We seek a full time Lead Claims Processor. The Lead Claims Processor is responsible for assisting the management team with oversight of the verification and processing of transportation billing with accuracy and in a timely manner and serves as a liaison between the transportation providers and ModivCare. In addition he/she ensures that the Claims Processors have adequate training and are proficient in their daily tasks and provide assistance with difficulties or questions by performing the following duties:

* Conducts the training of billing clerks
* Provides assistance to claims processors with difficult issues
* Maintains a positive working relationship with external and internal customers
* Communicates with transportation providers when applicable
* Meets all departmental deadlines
* Identifies any problems with transportation billing

Works closely with both the Regional Offices

Maintains a polite and courteous manner at all times
* Maintains/updates call logs

Maintains/updates Excel spreadsheets

Attends all required meetings
* Maintains an acceptable attendance and tardiness record

Adheres to company policies and procedures

Meets with management to discuss training/ workflow issues
* Performs other administrative duties as assigned



* Qualified candidates will have a High School Diploma or equivalent with previous experience in data processing. Some supervisory experience preferred.


* One to two years of experience leading or directing staff preferred
* Previous experience in data processing required


* 10-key skills are REQUIRED
* Ability to accurately type 35 words per minute
* Must be able to work independently and as a member of a team
* Superior customer service and phone skills
* Must be proficient in Microsoft Excel, Word and Outlook; Access a plus
* Must have the ability to learn proprietary software applications

We value our team members and realize the importance of benefits for you and your family.

We offer a comprehensive benefits package to include the following:

* Medical, Dental, and Vision insurance
* Employer Paid Basic Life Insurance and AD&D
* Voluntary Life Insurance (Employee/Spouse/Child)
* Health Care and Dependent Care Flexible Spending Accounts
* Pre-Tax and Post -Tax Commuter and Parking Benefits
* 401(k) Retirement Savings Plan with Company Match
* Paid Time Off
* Paid Parental Leave
* Short-Term and Long-Term Disability
* Tuition Reimbursement
* Employee Discounts (retail, hotel, food, restaurants, car rental and much more!!)

Salary: Starting at $15.30/hour

ModivCare is an Equal Opportunity Employer.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: LogistiCare, Tempe , Lead Claims Processor, Other , Tempe, Arizona

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