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Merchant Services Specialist, New Verticals

Company: DoorDash
Location: Tempe
Posted on: October 13, 2021

Job Description:

About the Team

The New Verticals team is part of DoorDash's new exciting initiatives. As DoorDash grows to be a market leader in on-demand restaurant delivery, the opportunity is clear for new horizons and new products to expand this leadership. New Verticals Catalog is at the forefront of the logistical response to the COVID-19 pandemic, and this team is on the cutting edge of this new product. Our catalogs experts will be shaping and informing the process of building inventory catalogs for some of our most valued grocery partners as they expand their footprint in this new offering across the country. They will create and launch menus on our new interface that is better for the Customers and the Merchants. With this team, you'll work with convenience stores, grocers, liquor stores and more!

About the Role

The New Verticals team is divided into 2 sub-teams.On the Catalog team, you will be working with large amounts of inventory data provided by our new grocery and convenience partners to best prepare them for launch on the platform. You will own and collaborate on catalog building and process development + improvement. You'll become an expert in our Grocery product taxonomy and how to make a large amount of inventory data fit with our pre-existing layout to make shopping convenient and fun for DoorDash Consumers.You will collaborate with the Onboarding team, your sister team, that will onboard the Merchants you're creating catalog for.

  • Please note: This position will be temporary remote through 2021.
  • The schedule might include a weekend day and will be 9am-5pm.

You're excited about this opportunity because you will…

  • Work directly with one of DoorDash's newest and most exciting products
  • Navigate large amount of data and use G-sheet formula to create catalogs for our Merchants
  • Give input and improvement suggestions to multiple new and developing processes
  • Help scope plans for other New Verticals soon to come to the team and the company

We're excited about you because…

  • You're self-sufficient and self-motivated; you don't like micro-management and you prefer to chart your own path to complete your work
  • You love projects and enjoy seeing something through start to finish and owning every aspect of it along the way
  • You have a strong understanding of Google Sheets/Excel formulas and like finding ways to simplify working with large amounts of data
  • You want to work cross-functionally with other employees and teams that you may not have worked with before
  • You have a strong commitment to building and supporting a trusting team culture; relying on your teammates for help and guidance, and providing insight when they need it, is your strong suit
  • You have 1+ years of experience in a reporting/data entry role

Why You'll Love Working at DoorDash

  • We are leaders - Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies.
  • We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
  • We are learning - We're not afraid to dig in and uncover the truth, even if it's scary or inconvenient. Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute.
  • We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
  • We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
  • We offer great compensation packages and comprehensive health benefits.

About DoorDash

  • DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com.

Our Commitment to Diversity and Inclusion

  • We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Keywords: DoorDash, Tempe , Merchant Services Specialist, New Verticals, Other , Tempe, Arizona

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