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Project Supervisor - Access Control

Company: DoorDash
Location: Tempe
Posted on: September 8, 2021

Job Description:

About the Team

Our Merchant Services team lies at the heart and soul of DoorDash, ensuring that we set all of our merchants up for success by providing a seamless onboarding, menu, and photo experience. As DoorDash grows both in scale and scope of offering, the strength of our merchant services engine must grow with it.

About the Role

As Supervisor of Access Control, you will work with all teams within Merchant Services to ensure that the administration of permissions for software tools are maintained to allow all team members to perform their job responsibilities to their full capacity. You will also track and escalate bugs and other tool issues that affect the work done in Merchant Services. You will develop relationships with IT, Human Resources, BizApps and other collaborators to ensure the sizing and influence of bugs and permissions issues are communicated and our partners have the information they need to support our work. You will report to the Manager of Merchant Services.

To start, you will not have any direct reports, but some may be added over time.

You're excited about this opportunity because…

  • You will empower every team and team member in Merchant Services to operate successfully each day
  • You are a strong communicator – You can promote productive relationships that empower all parties to succeed
  • You are organized – You can track and present diverse, nuanced data in ways that ensure actionability and clarity
  • You can identify areas of opportunities for growth in the business– You look for ways to design and improve processes and want to shape the direction of the company
  • You have a "will do" attitude – You handle chaos and complexity in a detailed and structured way
  • You enjoy developing others – You are excited for the opportunity to lead potential direct reports to make a difference in their daily work

We're excited about you because…

  • You have 1+ years of experience in project management and leading people
  • You are creative in finding solutions, and you resist "this is how it's always been done" thinking
  • You have experience leading projects, hitting goals, and succeeding with tight deadlines
  • You enjoy working with data and can bring relevant recommendations out of complex datasets
  • You have experience working with different tools and systems
  • You have expert communication and interpersonal skills

Why You'll Love Working for DoorDash

We are leaders – Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
We are operators – We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day. 
We are learners – Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers.
We are one team – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. 


About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that  people turn to for any and all goods. Read more on the DoorDash website, the DoorDash blog, the DoorDash Engineering blog, and the DoorDash Careers page.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users—from Dashers to Merchants to Customers.

We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.


Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Keywords: DoorDash, Tempe , Project Supervisor - Access Control, Other , Tempe, Arizona

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