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Sr Technical Program Manager

Company: Amazon.com, Inc.
Location: Tempe
Posted on: June 8, 2021

Job Description:

Do you enjoy the challenge and ownership that come from managing complex, cross-functional and cross-organizational projects? Do you enjoy working in an entrepreneurial environment solving complex technical problems and delivering innovative solutions? Are you passionate about delivering products that reach millions of consumers? Do you love to ship software early and often? If so, this may be the role for you.

In 2018 Jeff Bezos told shareholders that "Third-party sellers are kicking our first party butt. Badly". We did this by investing in and offering third-party sellers the very best selling tools we could imagine. The compound annual growth rate for third-party sellers at that time was 52%! The Selling Partner Services (SPS) organization drives Selling on Amazon and develops solutions that enable millions of sellers around the world to sell to hundreds of millions of customers world wide. These solutions include the software platform and applications that drive demand generation, customer acquisition, seller integration, customer relationship management, business analytics, and the inventory and order management functions necessary for sellers to manage their business on Amazon.

Within SPS lives the Listings organization, thats us! The Listings teams build and operate core services that support our sellers via multiple global experiences, including interactive applications, feed processing systems, reporting frameworks and web service APIs. We obsess over all Selling Partners and we work with them directly to ensure that we, collectively, build the best experiences for our shared customer, the Amazon Shopper. Sellers use our systems to manage their products, prices and inventory levels on Amazon. These services are critical to our sellers' businesses. Our mission is to provide the most innovative, scalable, and reliable systems in the world to ensure success for all Selling Partners and we are looking to add a strong Sr. Technical Program Manager to help us deliver solutions to fulfill that mission.

This Sr. TPM role requires a good mix of technical knowledge, program management and effective communication skills. Specifically, as a Sr. TPM in SPS Listings, you will:

  • Drive high priority, complex projects across many teams
  • Work with business owners to define requirements
  • Work with customers to understand their needs
  • Communicate effectively across multiple stakeholders
  • Collaborate with tech teams on technical design
  • Help resolve blockers to program delivery
  • Own the program execution and delivery process, including how to deliver iteratively, early and often.

Amazon prides itself on holding a high bar for the customer experience, and we continue to find new ways to help sellers continue to meet that bar at scale. The Sr. Technical Program Manager will own efforts to continuously improve our system designs, project execution, and planning processes. The successful candidate will work with a cross-functional team of product managers, engineers, designers, policy experts, and analysts to develop and decompose requirements, working from high level user stories to create functional specifications and system level requirements for the development team.

  • 8+ years of Technical Program Management experience in a related industry (experience owning a program/product/feature, scoping requirements, planning milestones, project management and working with technical teams)
  • 5+ years of experience leading software development projects with aggressive schedules
  • Bachelor's degree in Engineering, Computer Science or related technical field
  • Strong communicator in both verbal and written forms and are equally adept in communicating upwards and downward
  • Ability to multi-thread and juggle several tasks with competing priorities
  • Master's Degree in Computer Science/Math or related field
  • Proven analytical thinking, skills in metrics creation and project management, attention to details, and exceptional organizational skills
  • Certification in Agile PMI or related Project Management training
  • Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

Keywords: Amazon.com, Inc., Tempe , Sr Technical Program Manager, Other , Tempe, Arizona

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