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Customer Service Representative/Front Desk

Company: DH Pace Company, Inc
Location: Tempe
Posted on: June 6, 2021

Job Description:

DH Pace Company, Inc is seeking to hire a Front Desk/Customer Service Representative in our Tempe, AZ office! We are looking for customer facing and service-oriented candidates to join our team. This individual will be providing phone and in-person support to customers, staff, department and management. The ideal candidate must have a strong attention to detail and excellent communication skills. They must have the ability to multi-task and work efficiently in a fast-paced work environment. They must be a fast learner, have exceptional organizational skills and excellent attendance.Job Responsibilities:Represent the company in a professional manner with good customer service and verbal communication skills.Answering all incoming calls.Heavy multitasking.Provides service to all walk-in and phone customers.Provides administrative support.Performs other related duties and responsibilities as assigned.Job Requirements:Must have a high school diploma or equivalent.Must have a minimum of one to two years of experience working at the front desk or as a Receptionist.Retail experience is helpful.Must have a minimum of one to two years of providing excellent customer service.Must have good computer skills with working knowledge of Microsoft Office Word, Excel, and Outlook.Must have very good phone etiquette.Must be dependable, excellent attendance.Must have an outgoing personality and a natural affinity for taking care of customers.Must have good time management skills; have exceptional organizational skills and have the ability to multi-task.Must be a fast learner and able to work efficiently in a fast-paced work environment.Must have strong attention to detail and excellent communication skills.Why DH Pace?DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products. The company, privately owned over 90 years, has 50 locations in 24 states and company-wide 2020 Sales of over $700M.We set the tone for success, reward hard work and put employees first:Exposure to tenured DH Pace leaders will invest time in associate growth and developmentAccess to online training material to enhance professional skills and product knowledgeA hands on approach to "learning by doing" as you come into our organization and are exposed to various products, services and customersCompetitive compensationComprehensive total benefits package including medical, dental, vision, life and disability coverageYour health and welfare is important to us - Corporate Wellness Program and Non-smoking work environmentEmployer-Match 401k retirement planPaid Time Off planSuccessful completion of references, employment verifications, background check, and drug screen required in advance of hire. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: DH Pace Company, Inc, Tempe , Customer Service Representative/Front Desk, Other , Tempe, Arizona

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