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Customer Service Representative

Company: Pentair, Inc.
Location: Tempe
Posted on: June 6, 2021

Job Description:

Job Description:Pentair is currently seeking Customer Service Rep/Dispatchers to handle inbound calls from customers requesting service and/or information and place outbound service prompts to our existing customer base, as well as happy checks following service. They also schedule and assign the jobs and work with our technician force to optimize and manage their daily routes. We work in a collaborative team environment, with a focus on providing a great customer experience.As a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, a generous 401(k) and ESPP to help you save for retirement, plus paid time off and wellness programs to encourage a healthy work/life balance. The ideal candidate should have:Great attention to detailGood oral and written communication skillsProven reliability in attendance and punctualityExcellent computer skillsAbility to multi-task and manage time efficientlyDrive to set goals and achieve themAbility to thrive in a team environmentPositive attitudeWe will: Create career growth and rotational opportunities within various areas of the organization Pay competitively Provide on the job training and mentoring in Pentairs proven best practices Offer health benefits & coaching Support your long term retirement goals through a competitive 401K matching and stock purchase plan Offer employee discounts Protect you with life insurance and other options Tell you more about all the great benefits just ask! You will: Provide excellent customer service to inbound and outbound phone based customersScheduling maintenance and service appointmentsOffer basic technical support to customersMaximize route efficiencyYou should: Have minimum 2 years customer service experienceHave minimum 2 years dispatch experienceHave knowledge of the Greater Phoenix geographical areaHigh School Diploma or equivalent - college a plusPass drug screen and background check requirementsWe like, but dont require: Spanish-speakingAdditional Information: Position is temporarily work from home. Internet connection required. Phone and computer provided.Diversity and Inclusion:With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, life experiences and many more factors contribute to this diversity.We take ongoing action to improve the diversity of our workforce by:Ensuring leadership involvement and ownershipAttracting and retaining diverse talent at all levelsFostering a globally aware, inclusive cultureEnsuring our practices are fair and non-discriminatoryPentair makes the most of lifes essential resources. From our residential and business solutions that help people move, improve and enjoy their water, to our sustainable innovations and applications, we deliver smart, sustainable solutions for life.Pentair had revenue in 2020 of $3 billion, and trades under the ticker symbol PNR. With approximately 9,750 global employees serving customers in more than 150 countries, we work to help improve lives and the environment around the world. To learn more, visit Pentair.com (.

Keywords: Pentair, Inc., Tempe , Customer Service Representative, Other , Tempe, Arizona

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